Reservations and Admin Assistant

2 weeks ago


Lytham St Annes FY PA, United Kingdom Public Urban Bars Full time

JOB PURPOSE

To assist with reservations and deal with customer enquiries for an independent group of restaurants and pubs and to deliver friendly, efficient customer service. Plan social media content and campaigns, deliver organic and paid campaigns from start to finish and be able to analyse results.

Candidates MUST be available to work some weekends.

Main Responsibilities

Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Keep up to date with current promotions and pricing, to provide information to customers

Complete all daily administration tasks as required

Always adhere to all company policies and procedures

Create social media content and deliver marketing strategy

Be able to prioritise duties Managing the Facebook and Instagram pages of a number of different businesses

Promoting the business and their services and products by creating eye catching social media posts that encourage customers to visit their website

Publishing and managing content

Skills / Abilities / Competencies/ Experience

Ability to work well in a team environment and alone

Be confident and self-motivated

Demonstrate a passionate commitment to the business

Dealing with clients to establish their need

A bubbly personality with a can-do attitude.

Excellent communication skills both oral and written.

Job Types: Full-time, Part-time

Pay: £10.00-£13.50 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Work Location: In person


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