Account Executive

2 weeks ago

Leeds, Leeds, United Kingdom Kings Security Full time £35,000 - £45,000 per year

Company Overview
Kings Secure Technologies (KST) is dedicated to leading and innovating in the security, fire, life safety, and compliance sectors across Europe. Our mission is to provide design-led solutions that leverage the latest technologies, ensuring our clients receive the highest quality products and services.

Summary
We are seeking an Account Executive to join our dynamic team at KST. This role is pivotal in providing administrative support to the Corporate Accounts & Sales Team.

Responsibilities

  • Being first point of contact for customer- liaising directly via e-mail and telephone.
  • Maintain relationships with key customer and supplier contacts.
  • Updating database and keeping information up to date.
  • Management of Client Portal
  • Identify and resolve issues affecting customer service and account profitability.
  • Liaising with various department within business to create reports on timescales, deadlines, and cost for the customer.
  • Chasing of Installation and Service departments to make sure jobs are complete within timeframes and Customer SLAs.
  • Liaising with Customer Service department to aid in resolving any invoice queries.
  • Ensure all service agreements are met.
  • To maintain contact with relevant contact points within client's organisations
  • Ensure you work to ensure that the processes and regulations used in the business are continually updated and adhered to.
  • Performing weekly and quarterly analysis
  • Maintaining accurate records
  • Manage and work closely with the Corporate Account team.
  • Provide monthly information to the CAD show deliver performance and targets objectives in terms of sales, KPI's, debtors, SLA, and URN status.

Requirements
Requirements
:

  • Previous experience in an administration role.
  • Being self-motivated, energetic & positive.
  • Organised & good planning skills
  • Being credible, persuasive & tenacious
  • Being proficient & analytical
  • Excellent verbal & written skills
  • Excellent computer skills
  • Confident & flexible

Benefits
Benefits:

  • Supportive and Collaborative Environment
  • Company Health Care Plan
  • Company Pension
  • Life Insurance
  • 25 days holiday plus Bank Holidays
  • Development Opportunities
  • Referral Scheme
  • Long Service Awards
  • AvivaDigiCare+
  • Employee Recognition Scheme
  • Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
  • Cycle to Work Scheme
  • Wagestream – Get instant access to your wages through our financial wellbeing tool.

If you're ready to take your career to the next level with a company that values integrity and innovation, we invite you to apply for the Account Executive position today

When Kings carry out recruitment, we do so as an Equal Opportunities Employer.

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