CIO Enabling Services

End Date

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We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

• JOB TITLE: Junior Infrastructure Specialist
• SALARY: £35,340
• LOCATION(S): Manchester
• HOURS: Full-time – 35 hours a week.  
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

As a Junior Infrastructure Specialist, you'll contribute to the support of the Unisys Clearpath platform and the maintenance and delivery of associated Infrastructure, Products & Services that will maintain and improve the 24 x 7 availability of the CBS (Core Banking System)

Accountabilities:

•  Install and maintain products and services according to Group standards and policies and to agreed service levels in line with the Platform Roadmap.
•  Provision of technical support (which will include both incident and problem resolution) for systems and processes in complex environments.
•  Carry out technical activities in support of project delivery, service improvement and ongoing support of the platform which may involve out of hours working.
•  Remediate risks associated with the environment as requested by senior SMEs.
•  Able to provide support on a standard hours, and Out of Hours basis where requested to support change implementation.
•  Ensure all elements of the Unisys delivery of Business and Internal projects are completed to specification and plan.
•  Ensure delivery to all internal customers is controlled in a standard and repeatable way using best practice processes and tools to deliver a world class service.
•  External team liaison and project team representation if required to support senior SMEs.
•  Prioritisation of incidents and problems ensuring regular updates are provided on all Severity 1 and 2 issues.
•  Challenges existing practices and approaches, and regularly suggests improvements and new ideas that will benefit the experience of the Business / Customers when dealing with Group CIO.
•  Completes complex and non-standard assigned tasks, e.g. hardware / software installation, within timescales, and completing all required documentation to the required standard.
•  Uphold Lloyds Banking Group Values and Behaviours whilst showing a high level of commitment to the role.

 Why Lloyds Banking Group

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

What you'll need

• Candidate should have service-oriented mind-set and be capable of delivering to challenging timescales
• Be able to work in a team environment under the instruction of a senior colleague
• Flexible approach to work to meet project & service demands 24 x 7
• Possess good communications skills

Role Specific Capabilities & Knowledge:

• Basic knowledge of Unisys Clearpath Platform Software & Hardware Infrastructure
• Basic knowledge of Operating System & Components, Communications Software, Networking & Supporting Software Products
• Basic knowledge of Unisys Databases
• Capability to learn programming languages (including): COBOL, C, Python, SSG, MASM / Assembler.
• An awareness of ITIL processes including Service, Change and Incident / Problem awareness of other platforms / technologies (including): Windows Server, Linux, MQ, IIS, SQL, ASP, Visual Basic

 About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 24 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose?

Apply today.

(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.