Data Insights Analyst

About The Company

GRIDSERVE is dedicated to accelerating the global energy transition by delivering innovative and sustainable energy solutions. As a forward-thinking organization, we focus on creating a cleaner, greener future through the development and deployment of renewable energy infrastructure, including electric vehicle charging networks, solar farms, and energy storage systems.

Our commitment to environmental responsibility, technological advancement, and customer-centric services positions us as a leader in the renewable energy sector. We foster a collaborative and inclusive workplace culture that encourages innovation, continuous learning, and professional growth. At GRIDSERVE, we believe that our success is driven by our people, and we are dedicated to providing a supportive environment where talent can thrive.

About The Role

As a Data Insights Analyst at GRIDSERVE, you will be instrumental in transforming complex data into strategic insights that inform business decisions and drive operational excellence. Your primary responsibility will be to analyze large datasets from various sources, identify meaningful patterns, and communicate actionable recommendations to stakeholders across the organization. You will develop dashboards, reports, and visualizations that provide real-time performance metrics and support strategic planning.

Collaborating closely with cross-functional teams—including marketing, operations, finance, and technology—you will ensure data-driven decision-making is embedded into our business processes. Your expertise will help identify market trends, customer behaviors, and operational efficiencies, ultimately contributing to the company's growth and sustainability goals.

Qualifications

• Degree in Economics, Statistics, Data Science, or a related discipline.
• Additional certifications in data analytics or business intelligence (e.g., Microsoft Power BI, Tableau).
• Professional experience in data analysis, business intelligence, or insights roles in a fast-paced environment.
• Experience working with large datasets and multiple data sources.
• Proficiency in data visualization tools such as Power BI.
• Experience using statistical tools and software (e.g., SQL, Python, R).
• Familiarity with cloud platforms such as Azure and API data integration is advantageous.
• Experience within the energy sector, particularly in EV charging infrastructure, is desirable.
• Knowledge of A/B testing or experimentation methodologies is a plus.
• Strong analytical and critical thinking skills with keen attention to detail.
• Excellent communication skills, both written and verbal, to effectively convey insights to diverse audiences.
• Ability to prioritize multiple projects and adapt to urgent requests from senior stakeholders.
• Proactive problem-solving skills and a collaborative approach to teamwork.

Responsibilities

• Collect, analyze, and interpret data from various internal and external sources to generate actionable insights.
• Develop and maintain dashboards, reports, and visualizations to monitor key performance indicators (KPIs) and business metrics.
• Collaborate with cross-functional teams to understand their data needs and deliver relevant insights.
• Perform market, competitor, and customer behavior analysis to support strategic initiatives.
• Identify trends, patterns, and anomalies in data and communicate findings clearly to non-technical stakeholders.
• Support data governance initiatives by ensuring data quality and accuracy across all analyses.
• Assist in designing and conducting surveys, experiments, or other data collection methods as required.
• Provide data-driven recommendations to improve operational efficiency and business outcomes.
• Stay updated with industry best practices and emerging tools in data analytics.

Benefits

• Competitive salary package complemented by an annual bonus.
• Comprehensive pension scheme with 5% employer contribution.
• Life insurance coverage at 4x salary and income protection insurance.
• Generous holiday entitlement of 33 days, including public holidays, plus a day off for your birthday.
• Hybrid working arrangements to support work-life balance.
• Enhanced family leave policies, including six months of full maternity/primary adoptee pay and two weeks of full partner/secondary adoptee pay.
• Private Medical Insurance for employees and their families from day one.
• Employee Assistance Programme, 24/7 GP access, and mental wellbeing support through the iFeel app.
• Eye test and glasses allowance to promote eye health.
• Planet-friendly perks such as EV salary sacrifice scheme.
• Access to learning and development resources via the Go1 platform and in-house LMS for continuous professional growth.

Equal Opportunity

GRIDSERVE is committed to fostering an inclusive and diverse workplace. We ensure equitable opportunities for all applicants regardless of background, gender, ethnicity, disability, or other protected characteristics. We welcome applications from under-represented groups and guarantee interviews to all qualified disabled candidates who meet the essential criteria for the role.