Current jobs related to Total Loss Claims Handler - Liverpool, Liverpool - The Granite Group
-
Total Loss Claims Handler
7 minutes ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeJob Title:Total Loss Claims HandlerLocation:LiverpoolSalary:£25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota BasisThe Total Loss department is a fast paced and energetic...
-
Total Loss Claims Handler
22 minutes ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeThe Total Loss department is a fast paced and energetic department where no two days are the same. We are looking for people who enjoy engaging with customers and who can help us achieve the right outcome for both the customer and company.As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and...
-
ULR - Claim Handler CH1
4 days ago
Liverpool, Liverpool, United Kingdom Davies Full timeULR - Claim Handler CH1Department: LegalEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription We are seeking an experienced Claims Handler to join our team and manage a caseload of pre-litigated motor claims up to £10,000. In this role, you will take ownership of the claims process from first notification of loss through to settlement,...
-
Motor Claims Handler
23 minutes ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeWe are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...
-
Senior Claims Handler
5 minutes ago
Liverpool, Liverpool, United Kingdom Acorn Group Full timeWe are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...
-
ULR - Claim Handler CH1
12 minutes ago
Liverpool, Liverpool, United Kingdom Keoghs Full timeApplication Deadline:8 January 2026Department:LegalLocation:LiverpoolDescriptionWe are seeking an experienced Claims Handler to join our team and manage a caseload of pre-litigated motor claims up to £10,000. In this role, you will take ownership of the claims process from first notification of loss through to settlement, ensuring accuracy, efficiency, and...
-
Claims Handler CH3
5 days ago
Liverpool, Liverpool, United Kingdom Davies Full timeClaims Handler CH3Department: LegalEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from...
-
Claims Handler CH2
14 minutes ago
Liverpool, Liverpool, United Kingdom Davies Full timeClaims Handler CH2Department: LegalEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000....
-
Motor Claims Handler
5 days ago
Liverpool, Liverpool, United Kingdom Davies Full timeMotor Claims HandlerApplication Deadline: 15 December 2025Department: Claims ManagementEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor. The role will involve...
-
Claim Handler CH1
4 minutes ago
Liverpool, Liverpool, United Kingdom Davies Full timeClaim Handler CH1Application Deadline: 8 January 2026Department: LegalEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription Looking for a start in the world of law? If so, this could be the opportunity for you. We are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.Benefits:25 days holiday per...
Total Loss Claims Handler
53 minutes ago
The Total Loss department is a fast paced and energetic department where no two days are the same. We are looking for people who enjoy engaging with customers and who can help us achieve the right outcome for both the customer and company.
As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner.
This is a fantastic role to start or enhance your career within the Insurance sector. Located in an amazing city centre location with fantastic views, transport links and very close to shops, restaurants, and many tourist attractions.
Role: Total Loss Claims Handler
Location: Liverpool
Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays
Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role.
What you will be doing:
- Proactively manage a portfolio of policyholder total loss claims through to settlement
- Complete thorough indemnity investigations out on all cases
- Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder
- Ensure that all validated claims are processed within the agreed SLA's
- Provide excellent customer service level expectations, taking ownership of all inbound communication
- Show attention to detail in the handling of insurance claims and provide chronological notes for the customer
- Provide affective communication to the policyholder of all claims decision and progression of insurance claims
- Maintain affective diary management to reduce settlement time
- Expertly asses policy indemnity
What we're looking for:
- Excellent customer service skills
- Naturally empathetic and the ability to connect with people
- Quick fast paced problem-solving ability
- Positive can-do attitude
- Good IT skills and a confident communicator
- Motivated self-starter
- Passionate about working as part of a team
- Have the ability to make fast, informed decisions
- Excellent organisational and prioritisation skills with a strong attention to detail
- Have a desire to develop skills and experience within the insurance industry.
- The Ability to deal with challenging customers and third party insurers
Grow with Acorn
At Acorn Insurance, we're proud of our Liverpool roots — and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- • We run through walls for our customers and each other
- • We challenge the status quo
- • We succeed when we help those around us succeed
- • We decide quickly when the smart thing to do is use our judgement
Benefits:
- • 35 days' holiday (including bank holidays) with additional buy/sell options
- • 24/7 mental health support & free counselling available
- Grow with us: Through career fairs, leadership programs, and learning on the go
- • Flexible benefits, including early access to salary via our internal platform
- • Hybrid working options to support work-life balance and individual needs
- • Recognition awards, social events & more
Our Commitment to our colleagues:
These aren't just words — they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- • Mindful Employer – championing mental health and well-being
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- • Menopause Friendly accredited – supporting every stage of life
- • Armed Forces Covenant signatory – honouring those who serve
- • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- • Best Place to Work for Development – proud to be investing in people's future
- •
• Best Place to Work for Women – breaking down barriers to women's career progression
If you're looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply
We're really excited that you're considering joining Acorn To help everything go smoothly, here are a couple of things to keep in mind:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.
- We're Here to Support You
We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you're part of the team—just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
