Operations Team Member

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

Role Summary:

At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures. As an Operations Team Member within our brand-new, state-of-the-art Central Logistics Centre (CLC), you will play a pivotal role in supporting the day-to-day operations of a warehouse that features advanced automation and cutting-edge robotics. This multi-skilled role involves working with innovative automated systems, managing goods inwards and outbound operations, and contributing to the accurate and timely processing of customer orders, all while upholding the highest standards of efficiency and compliance.

Location: Gravelly Hill, Birmingham

Rate of Pay: £13.10 per hour

Hours of Work: Full Time, either AM or PM shift

Key Responsibilities:

• Operate warehouse management systems (Knapp and Manhattan) with precision and attention to detail.

• Perform order fulfilment tasks such as loading/unloading delivery vehicles, picking, packing, and shipping orders using automated systems and forklifts.

• Conduct inventory checks to maintain accurate stock levels and ensure proper stock rotation based on expiry dates (FEFO).

• Handle the receipt, storage, and dispatch of goods in line with Standard Operating Procedures and regulatory requirements.

• Work in refrigerated environments and secure areas as required, ensuring products are stored and handled according to regulatory and quality standards.

• Be comfortable working at height, ensuring safety protocols are strictly followed.

• Achieve productivity targets and KPIs while minimising product damages, order shortages, and pick errors.

• Troubleshoot and resolve basic technical issues with automated systems.

• Support cost-saving initiatives and identify opportunities for process improvements.

• Promote a safe working environment and ensure compliance with health and safety regulations.

• Assist in training new team members and participate in programmes to enhance skills and knowledge.

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Required Skills and Experience:

Essential:

• Previous experience in a warehouse or logistics environment.

• Strong attention to detail and ability to work in a fast-paced environment.

• Excellent time management and organisational skills.

• Ability to work independently and collaboratively across multiple departments.

• Good verbal communication skills and basic written, numeracy, and literacy skills.

• Flexible attitude with the ability to work shifts and varying temperatures.

• Comfortable working at height and in varying warehouse conditions.

• Proficiency in computer skills, including Microsoft Office 365.

Desirable:

• Experience with warehouse management systems (WMS) and automated technologies.

• FLT licence (Counterbalance/Reach truck/Ride-on pallet truck) preferred but not essential—training provided.

• Basic understanding of shipping processes and inventory management.

Benefits:

The benefits in this role include:

• Free Parking

• Contributory Pension Scheme

• Perks at Work (Discounts on top brands)

• Employee Assistance Programme

• 20 days' holiday + bank holidays, increasing with service length

• Outdoor Multi-Use Games Area onsite

Job Purpose:

Our team members are at the heart of everything we do. As an Operations Team Member at Alliance Healthcare, you will contribute to our mission to deliver high-quality services that improve the lives of people and animals around the world. This role is vital in ensuring the accurate receipt, storage, picking, packing, and dispatch of medical and healthcare products in compliance with Good Distribution Practices and Standard Operating Procedures.

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned