Community Access Team Leader

About Us At Hounslow
We'd love you to join us at the London Borough of Hounslow Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About Our Commitment To Diversity And Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form.

Our Benefits
About The Role
Join Us as a Team Leader – Community Access Service

Are you passionate about inclusion, empowerment, and making a real difference in people's lives? This is an exciting opportunity to lead our Community Access Team, a dynamic service within Adult Social Care that supports people with learning disabilities and autistic individuals to live full, meaningful, and independent lives.

As Team Leader, you will manage and inspire a dedicated team of amazing Community Support Workers who go above and beyond to help people achieve their goals. Together with residents, you'll coordinate and deliver a vibrant programme of community-based activities, projects, and opportunities that promote independence, confidence, and social connection.

This is an operational role so you will lead from the front, developing a creative, person-centred service that respond to residents needs and ambitions, ensuring everyone has the opportunity to fully participate and flourish within their community.

You will champion personalisation and co-production, working alongside residents to design and deliver the service that reflects their interests and goals. From drop-in sessions and community projects to innovative volunteering opportunities, exploring both the local and wider community, you will support people to discover new experiences and build lasting connections.

Our services run during the day, evenings, and weekends, offering flexibility and variety, no two days are ever the same. If you're hands-on, people-focused, and ready to lead a passionate team in building a more inclusive community, we'd love to hear from you.

About The Team You'll Be Working In
You will be Supporting a team of 4 Community Support Workers to effectively undertake their roles through effective supervision, training, monitoring and development in accordance with the Council's vision, policies, governance arrangements and values.

You will oversee the day-to-day function of the service ensuring the Community Access programme is responsive to residents needs and maximises their access and integration into the community. You will be responsible for overseeing the assessment and integration of new residents into the service.

You will work in conjunction with the Community Provisions Manager in the implementation of local service Health and Safety Guidelines including producing and reviewing risk assessments for all service provision provided and ensuring staff are complying with Lone Working protocol and procedures.

You will also work together in the promotion of the Community Access Service by developing effective working relationships with a range of stakeholders, maximising referral levels and partnership working to create meaningful opportunities for Hounslow residents.

About You
Team Leader – Make a Real Difference in Hounslow

We're looking for a dynamic, innovative, and people-focused leader with excellent communication and organisational skills, and a genuine passion for making a difference. You will take a real interest in our Residents, safeguarding their welfare, ensuring they are safeguarded from harm at all times.

As Team Leader, you will embrace change, be outcome-focused, and play a pivotal role in shaping our vision for exceptional community support in Hounslow. You will lead and inspire a team, delivering high-quality, personalised services that make a real impact every day. Previous experience in staff management or supervision is essential.

For the right candidate, this is a unique opportunity to take your career to the next level, drive positive change, and transform the lives of people in the borough. If you're passionate about excellent social care practice and ready to make a difference, we want to hear from you

• Demonstrable experience of working with people with learning disabilities and autistic individuals in either a statutory or voluntary organisation to positive effect including undertaking risk assessments.
• Demonstrable and proven track record in developing rapport and building sustainable relationships with a range of providers and stakeholders.
• Have a clear understanding of the barriers people with disabilities face in relation to accessing community activities and public transport and have experience in implementing strategies, in line with the personalisation agenda and co-production approach.
• Experience of managing a staff team that motivates, empowers and inspires staff via supervision, development and staff recruitment.

5 .Proven track record in developing rapport and building sustainable relationships with a range of providers and stakeholders, exploring new opportunities and thinking outside the box attitude.

Essential Qualifications

• Relevant Health and Social Care or Leadership Management qualification
• Maths/ English Grade C or above at GCSE

Essential For The Role

• Enhanced DBS

Read more about the work you'll be doing in the Role Profile.

When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email:
Telephone:
Interviews for this job will be held during week commencing: 17th November 2025.
About
The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email:
Telephone:
Interviews for this job will be held during week commencing: 17th November 2025.