Mental Health Transport Assistant

4 days ago

Tapnage Farm Titchfield Lane Wickham PO PQ United Kingdom Hampshire Base Full time £27,580 - £40,000 per year

Mental Health Transport
Assistant – Full Time (40.3 hours/week)

Location: Belvedere Farm, Titchfield Lane, Wickham, PO17 5PQ

Reports To: Deputy Care Operations Manager (DCOM)

Job Type: Flexi

Shift Pattern: No guaranteed hours, 

Pay: Blended rate of £13.14 p/h (starting from £27,580.26 annually)



If you're looking for a rewarding role in Mental Health
Care, this is your opportunity Working in healthcare allows you to make a
real difference in people's lives during their most vulnerable moments.

We are seeking compassionate and dedicated Mental Health
Transport Assistants to join our growing team. Experience is a bonus, but
not essential—full training is provided. We're looking for empathetic
individuals who thrive in a team environment and are committed to providing
respectful, person-centred care.

This role involves far more than driving. You'll be working
directly with patients, ensuring their safe and dignified transport,
often during mental health crises. Situations may require you to apply
de-escalation techniques and trained interventions, always prioritising patient
wellbeing.

This is a highly unpredictable
and emotionally demanding role, often supporting individuals in distress or
crisis. Candidates must demonstrate compassion, patience, and emotional
resilience. You will need to manage sensitive and sometimes distressing information,
adapt quickly to changing situations, and maintain professionalism in
high-pressure environments. In return, you will be part of a supportive and
inclusive team making a meaningful difference every day.

Equal
Opportunities

Secure
Care UK is an equal opportunities employer. We are committed to creating an
inclusive environment for all employees and applicants. We welcome applications
from all sections of the community regardless of age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex, or sexual orientation, in line with the Equality Act
2010.



?
What You'll Be Doing

You will support a range of transport needs involving
individuals detained under the Mental Health Act, including:

Hospital transfers,
court or prison escorts, and medical appointmentsHouse extractions under Section 135,
working alongside police and mental health professionals to safely move
patients from their home to a place of safetyCommunity assessments, supporting local
authority mental health reviews in people's homesBed watch services, where you supervise
and support admitted patients during hospital staysSuite Work, providing care and
supervision for patients held in psychiatric suites under Section 136 or
, often for up to 24–36 hours

You will work in crews of two or more, rotating
between driving, escorting, and sitting with patients. We use secure,
specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for
more complex transfers.



?
Requirements

Full UK Manual Driving
License (Required)Enhanced DBS certificate
within the last 3 years (Preferred)Strong communication
skills and ability to stay calm under pressureTeam player with
resilience, empathy, and great attention to detailMinimum 12 months'
driving experience preferred

?
Who We Are

Secure Care UK was founded in 2013 in response to a national
need for safe and compassionate transport for individuals detained under the
Mental Health Act. We are the only Secure Patient Transport provider in the UK
meeting Restraint Reduction Network (RRN) standards. Headquartered in St
Leonards, we operate nationally and also handle some international transfers.
Celebrating 10 years of service in 2023, our core values remain: Patient
First, Respect, Openness, Unity, and Determination.



?
What We Offer

Training & Development

Full induction including
de-escalation, physical intervention, handcuff training, and First AidAdditional specialist
training and NVQ DiplomasCareer progression and
mentoring opportunities

Benefits

Company pensionRefer-a-friend bonusHealth Care Cash Plan
(after 6-month probation)Blue Light Card
eligibilityEmployee Assistance
Programme (from day one)Full uniform and
enhanced PPEAdditional annual leave
after 2 yearsWagestream financial
wellbeing platformMonthly Care Awards and
driver recognition schemesSuggestion scheme with
rewards for implemented ideas

Please Note

Due to the nature of our work, flexibility is essential.
Shifts may overrun or vary depending on patient needs.

Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for
work involving Place of Safety and Bed Watch.

Additional shift enhancements of £1.75 p/h may apply for call-ins or
extra shifts.



If you're passionate about making a difference and
supporting people through challenging times, we'd love to hear from you. Apply
today and start a meaningful career with Secure Care UK.

#SCUKIndeed

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