Water Quality Maintenance Technician

2 weeks ago

Chatham, Kent, United Kingdom Southern Water Full time £28,000 - £30,000 per year

Closing Date

Job Title: Water Quality Maintenance Technician

Location: Kent & Sussex
Salary: Up to £30,000 depending on experience + option to earn overtime payments (once qualified).

Southern Water is building a brand-new team dedicated to delivering high-quality water straight to our customers' taps—and we want you to be part of it.

As a Water Quality Maintenance Technician, you'll play a vital role in improving water quality by carrying out mains flushing—a process that removes sediment and particles from water mains to reduce customer contact and enhance service. You'll be part of our Network Infrastructure Programme Team, where health and safety is at the heart of everything we do.

No prior experience in the water industry? No problem. We welcome applicants from all backgrounds who bring fresh ideas, strong attention to detail, and a passion for doing meaningful work.

What You'll Be Doing

  • Inspect network assets and identify issues before work begins
  • Carry out mains flushing and field activities in line with Southern Water policies and RAMS
  • Collaborate with Engineering, Operations, and Control Room teams to minimise customer disruption
  • Record and submit flushing data via company systems and mobile apps
  • Report site incidents and near misses with mitigation actions
  • Deliver excellent customer service and respond to queries in the field
  • Seek continuous improvement opportunities to enhance team performance

What You'll Bring

  • Mains flushing or water network experience (preferred but not essential)
  • NRSWA streetworks experience (preferred but not essential)
  • Full UK driving licence and willingness to travel across counties
  • Strong communication and people skills
  • Ability to work independently and adapt to changing situations
  • Attention to detail and stakeholder awareness
  • Physical resilience to work outdoors in all weather conditions

What You'll Get

  • Company van (for business use)
  • PPE, tools, uniform, and full training
  • 25 days annual leave
  • Health Care Cash Plan (with family upgrade options)
  • Pension contributions up to 11%
  • Employee assistance programme
  • Performance-related bonus
  • Life assurance (4x salary)
  • Salary sacrifice electric car scheme (after 6 months)
  • Two paid volunteering days per year
  • Occupational health services
  • Discounts with 800+ retailers
  • Competitive maternity/paternity leave and flexible return options
  • Cycle to work scheme
  • Free annual flu jab and eye test vouchers

Please let us know which location you are applying for as we have multiple roles across all areas of Southern Water locations.

Ready to make a difference in your community and grow your career in a supportive, forward-thinking team?

Apply now and help us deliver cleaner, better water to every tap.

#LI-Hybrid #LI-CH1

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