O2C Associate

This is a sales ledger role within O2C, covering approving trade accounts, billing, collections, query resolution, cash allocation and maintaining the ledger with minimal overdue status. 

Work as part of the O2C team, providing excellence in customer service, dealing with internal and external customers.

• Build and maintain excellent customer relations, internally and externally.
• Maintain cashflow through initiative-taking collections.
• Monitors customers for payments to be received on time.
• Distribution of billing documents to the customer within strict deadlines, allowing payment on time.
• Maintaining and adhering to month end deadlines.

Addressing pricing issues with the trade team and superusers to ensure documents distributed 'Right first time.' Minimizing bad debt and provisions for bad debt Maintain positive ledger with proactive chasing and building customer relations.

• Issuing of billing documentation to strict deadlines.
• Allocation of payments, with attention to detail.
• To achieve and maintain collection performance against target.
• Query resolution to strict deadlines.
• Reconciliation of accounts to strict deadlines.
• Internatl and external stakeholder management.
• Other duties as requested

• Experience within an accounts receivable/billing or credit and collection's role; or relevant finance degree (desirable).
• Excellent verbal and written communication skills.
• Excel skills to intermediate level.
• Resilient and influential attitude.
• Confident communicator with all aspects of credit control/sales ledger.
• Proactive team-player.
• Strong analytical and decision-making skills.
• Strong interpersonal skills.

• LEGO Discount: 40% Online and 25% instore 
• Employee Magic Pass: After 6 week's service and subject to satisfactory references Enjoy The Ride Pass: Become exclusive pass holders allowing you, & up to 5 others, to gain unlimited access to all regional Merlin Entertainments attractions.
• Pay Day: 25th of every month (if it falls on a bank holiday or weekend, you will be paid the working day before
• 5% Bonus
• 20 Days Holiday + Bank Holidays