Head of DB Pensions

5 days ago


Manchester England, United Kingdom Insite Finance Full time

Head of DB Pensions (Client Services and Operations)

North West (Manchester or Liverpool) Hybrid
£80,000 to £90,000 + package

A well-established consultancy firm is looking for a senior DB pensions specialist to take on a blend of client leadership and operational oversight. This is a key hire within their North West team, supporting a portfolio of major schemes and helping shape the direction of both client delivery and commercial growth.

You'll be the main point of contact for clients, guiding them through complex DB matters while making sure the service behind the scenes runs smoothly and consistently.

What you'll be doing

  • Leading and developing high-value client relationships across a range of DB schemes.
  • Overseeing day-to-day delivery through pensions operations teams and keeping performance on track.
  • Identifying commercial opportunities and contributing to account growth plans.
  • Working closely with operational and technical leads to drive improvements and efficiency.
  • Ensuring work is fully compliant with internal processes and regulatory expectations.
  • Building long-term trust by focusing on quality, consistency and member outcomes.
  • Supporting financial planning, cost control and audit activity where needed.
  • Acting as the commercial lead for your portfolio, shaping practical, value-adding solutions.

What they're looking for in the right Head of DB Pensions (Client Services and Operations);

  • Deep DB pensions knowledge and a solid grounding in scheme administration.
  • Experience in client-facing roles within a consultancy or TPA environment.
  • Strong leadership ability with a track record of delivering performance and meeting commercial targets.
  • Confident communicator able to manage senior stakeholders.
  • Someone proactive, solutions-driven and ready to make a noticeable impact.

The Head of DB Pensions (Client Services and Operations) role is hybrid, with time split between home and the firm's North West offices (Manchester or Liverpool). It's a great fit for someone who enjoys genuine client partnership backed by a supportive consultancy environment.


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