CX Specialist

2 weeks ago

London, Greater London, United Kingdom StrategiQ Full time £30,000 - £60,000 per year

Are you passionate about creating meaningful customer experiences and bringing brands to life through smart, personalised CRM? As a CX Specialist at StrategiQ, you'll help shape the way customers connect with our clients across their entire journey. You'll work with an award-winning team of strategists, designers and performance experts to build lifecycle programmes that drive engagement, loyalty and long-term value. If you love turning data into insight, crafting seamless customer journeys and delivering CRM programmes that make a measurable impact then this role is your opportunity to grow and innovate.

IS THIS YOU?

  • Passion for CRM and lifecycle marketing, and enjoy exploring how data, tech and creativity combine to shape customer behaviour.
  • Hands-on experiencewith Klaviyo and DotDigital, and excited to deepen your technical skills.
  • Attention to detail, whether you're building emails, refining segments or testing complex workflows.
  • Naturally curious, always seeking to understand why customers behave the way they do and how to improve their experience.
  • Collaborating with strategists, creatives and channel specialists to deliver joined-up customer journeys that actually make a difference.

View the CX Specialist (CRM) role description
.

WHEN YOU JOIN OUR TEAM
You'll Access a Great Range Of Benefits Including

  • 30 days' paid annual leave
  • Up to 3 months' paid sick leave
  • £1,000 annual training fund to support your growth and development
  • £200 annual loyalty bonus to celebrate each year around the sun with StrategiQ
  • Enhanced maternity & paternity pay

To be eligible for some benefits you must meet certain criteria.

APPLY NOW
Ready to join a growing, dynamic, Brand x Performance agency that has been recognised as a great place to work?

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