Group Marketing Administrator

2 weeks ago

Runcorn WA, United Kingdom DCBL Full time £23,000 - £25,000 per year

Job Specification: Group Marketing Administrator (DCBL & DCB Legal)

Job Type:Permanent / Full-time

Salary: £23,000 - £25,000 per annum (Dependent on experience)

Location: Runcorn, WA7 (Manor Park)

Hours: Monday – Thursday 9am–5pm, Friday 9am–4pm (36.5 hours)

The Role

This is a unique opportunity to work across two market-leading brands in the same group.

DCBL is the UK's leading provider of Debt Recovery and High Court Enforcement services (as seen on TV). DCB Legal is a highly successful, specialist legal practice.

We are looking for a highly organised Group Marketing Administrator to support the marketing function across both businesses. This role offers excellent variety - one minute you might be assisting with High Court Enforcement campaigns, and the next, supporting the Legal Practice team.

You will be the "engine room" of the department, ensuring our data is accurate, our inboxes are managed, and our content is published on time across both brands.

Key Responsibilities

You will be responsible for the day-to-day administration that keeps the marketing department moving:

  • Lead Management (CRM): Manually processing inbound leads for both DCBL and DCB Legal, ensuring accurate data entry into our CRM systems.
  • Inbox Management: Monitoring the marketing email aliases for both companies, acting as the first point of contact, flagging media/PR requests, and filtering out spam.
  • Content Publishing: Uploading, formatting, and publishing blog posts and articles to the company websites (CMS).
  • Social Media Support: Assisting in the creation and scheduling of posts across social platforms (LinkedIn, X, Facebook) and ensuring the correct brand voice is used for the correct channel. Inbox management.
  • Reporting: Running weekly marketing reports to track lead volumes and social engagement for management review.
  • General Admin: Assisting the Head of Marketing & Marketing Manager with ad-hoc administrative tasks to support the wider group.

What We Need From You

  • Highly Organised: You will be juggling tasks for two different companies, so you must be able to prioritise effectively and not let things slip through the cracks.
  • Computer Literate: You are comfortable with Microsoft Office (Excel, Word, Outlook) and can pick up new software (like CRMs or Website Content Systems) quickly.
  • Good Communicator: You have strong written English skills (spelling and grammar) as you will be handling public-facing content.
  • Detail-Oriented: In the legal and enforcement sectors, accuracy is imperative.
  • Proactive: You don't wait to be told what to do. If you see an inbox filling up, you clear it.

Experience in an administrative role is preferred, but we are open to enthusiastic graduates or those looking for a career change who possess the right organisational skills.

What's on Offer?

  • Salary: £23,000 - £25,000 per annum.
  • Work-Life Balance: Monday - Friday schedule with Early Finish Fridays (4pm) and no weekend work.
  • Holidays: 30 days holiday(including Bank Holidays).
  • Perks:
  • Free Mersey Gateway bridge pass.
  • Free parking.
  • Free monthly lunch and tea/coffee facilities.
  • Company social events.
  • Dress Down Fridays.
  • Security: Company pension scheme and Employee Assistance Programme.
  • Environment: Work in our newly refurbished offices in Runcorn.

Please note: This is a fully office-based role located at our Manor Park office in Runcorn.

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