Admin (Care Home)

We are looking for an enthusiastic and dedicated Administrator to join Each Other Care Agency. As the first point of contact for prospective residents, families, suppliers and health care professionals, you will play a vital role in welcoming people into our shared community, and representing Each Other Care with a warm, professional, and welcoming first impression of our home.

About Each Other Care Agency & Each Other Care

We are an agency employing team members on flexible contracts in a range of care, kitchen, domestic and leadership roles. We are part of Each Other Care, which is a family-owned care home group offering a range of elderly and younger adult nursing and dementia care. As an agency we support the home teams by being able to offer familiar, highly trained colleagues available at short notice if required.

We support our England homes in Lancashire, South Yorkshire, Essex, and Scotland homes in Cumbernauld and Forfar.

We are guided by and share the values of Each Other Care: Being positive and light-hearted, to Create relationships, Being authentic and Being there for each other, are embedded in everything we do, and guide the way we work together in supporting residents, relatives and health professionals

What is different about Each Other Care Agency?

We take great pride in ensuring our agency team members feel valued and integrated into the homes they support. Alongside the benefits of flexible contracts, we provide agency team members with the same level of support and resources as our permanent team members, such as:

• Personalised Onboarding: You will be onboarded with the same care and attention as our permanent team members. With paid shadow shifts and the guidance of an in-house Buddy, ensuring you feel welcomed and part of our close-knit community from day one. We believe in fostering a sense of belonging, so you'll have all the support you need to thrive in your role.
• Weekly payroll: You have the option to be paid weekly or monthly in arrears, to suit your personal preferences
• Training: You'll have access to all the training required for your role as a standard benefit. We ensure you receive comprehensive training to excel in your position, with a strong focus on your professional growth and development. Your success is our priority.
• Access to shifts real-time: You will be part of our internal rota planning system (Connecteam) which means you can claim shifts and update your availability real time, at your convenience.
• Dedicated line management: You will be assigned a primary home, where you are likely to work most of your shifts. The home manager will work closely with your line manager, Jack Marrow, who is our agency consultant, providing specific feedback and guidance to ensure you settle well in the home and for ongoing support.
• Guidance and development: You will benefit from quarterly guidance and development conversations with our agency lead, to support your personal and professional development.

REQUIREMENTS OF THE ROLE

Qualifications & Experience

• Proven experience in an administrative role, preferably in a care or healthcare environment.
• Experience of systems used in care setting such as rota planning, training platforms (specific systems training will be provided) and strong IT and data processing skills, including Microsoft Office (Excel, Outlook, Word).
• Understanding of GDPR and maintaining confidentiality of sensitive information.

Skills and Knowledge

• Excellent organisational and multitasking abilities.
• Confident communicator with strong written and verbal skills.
• Organised with ability to prioritise workload and adapt to changing needs of the home.
• Familiarity with compliance reporting from care setting or other regulated area

Values and Behaviours

• Positive, light-hearted people person with a compassionate, respectful, and supportive attitude toward residents and staff.
• High level of professionalism, confidentiality, and attention to detail.
• Flexible, proactive, and team-oriented mindset with a willingness support other team members as required
• Willingness to use a range of systems and software applications
• Committed to continuous learning and improvement in administrative practice.

Other

• Right to work in the UK.
• Willingness to undergo an enhanced DBS/PGV check.
• Availability to support the home during occasional out-of-hours requirements or events.

If you are passionate about making a difference to the lives of elderly residents, we would love to hear from you.

Pay: £13.00 per hour

Application question(s):

• Do you currently have or require a visa sponsorship?

Experience:

• Administrative: 3 years (preferred)

Work Location: In person