Client Services Administrator

2 days ago

Southampton, Southampton, United Kingdom Everywhen Full time

Location: Southampton (Hybrid, following completion of probation)

Salary: £24,570

We're on the hunt for a talented Client Services Administrator to join our friendly team based in Southampton. Joining us as a Client Services Administrator, you'll have the benefit of working Monday to Friday, no evenings or weekends You'll also be rewarded with all the great benefits of working with one of the UKs largest independent Insurance Brokers – Towergate Employee Benefits.

Initially you will work from our office in Southampton alongside our welcoming and supportive team. Once you're feeling confident and your training and probation period is complete, this role will become hybrid if you wish, where you'll have the option to work just 3 days in the office and 2 days from home every week.

Our Client Services Administrators are a key part of our business, speaking to our customers on non-advised queries and ensuring we understand their needs and provide a service that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that's driven by you.

What does a Client Services Administrator here do?

  • Be the first point of contact for day-to-day administration from clients, providers and other internal and external sources.
  • Respond to queries from both clients and insurers in a pro-active manner.
  • Co-ordinate administration of schemes, including invoicing, membership data, claims data & communication material.
  • Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate.
  • Ensure that client records and our in-house system is always kept up to date.
  • You will need to enjoy working in a team, we work hard, help and support each other and we're driven to achieve all our team goals and objectives.

What are we looking for in our next Client Services Administrator?

  • At least 2 years previous office administration experience is essential.
  • Excellent verbal and written communication skills.
  • Strong organisational and time management skills.
  • Strong Microsoft package ability.
  • Willingness to develop
  • Customer centric approach.

#AIB #LI-NW1 #LI-Hybrid

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page

  • Client Services Administrator

    2 days ago

    Southampton, Southampton, United Kingdom The Ardonagh Group Full time

    Location: Southampton (Hybrid, following completion of probation)Salary: £24,570We're on the hunt for a talentedClient Services Administratorto join our friendly team based inSouthampton. Joining us as a Client Services Administrator, you'll have the benefit of workingMonday to Friday, no evenings or weekendsYou'll also be rewarded with all the great...

  • Client & Adviser Service Administrators

    2 weeks ago

    Southampton, Southampton, United Kingdom Quilter Full time £30,000 - £40,000 per year

    Fixed Term Contract Duration - 6 MonthsAbout The BusinessQuilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.Quilter oversees £126.3 billion in customer investments (as of August It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment...

  • Service Desk Administrator

    1 week ago

    Southampton, Southampton, United Kingdom Pure Human Resources Full time £25,000 - £40,000 per year

    Job Description RK Marine is the South Coast's Volvo Penta main dealer as well as marine engineering company, committed to serve the commercial and leisure marine industries and their products and services, which include engine sales, boat engine repairs, parts sales and a range of boat yard services. RK Marine, the outstanding marine services, are looking...

  • Customer Service Administrator

    2 days ago

    Southampton, Southampton, United Kingdom Ocean Network Express Full time

    Customer Service Administrator - Import Documentation (12 month FTC)**Location: Southampton, UKDepartment: Customer Services - Import DocumentationReports to: Team Leader Customer AdministrationContract: 12-Month Fixed-TermWe're looking for an organised and customer-focused Customer Service Administrator (Import Documentation) to join our team in Southampton...

  • Customer Services Administrator

    2 weeks ago

    Southampton, Southampton, United Kingdom GardX Full time £10,000 - £26,000 per year

    Customer Service Administrator Area - Port Solent Salary - Up to £26,000 PAAt GardX Group, we are at the forefront of providing cutting edge products, insurance, and digital solutions to car dealerships and OEM's across the world. Our commitment to excellence and our deep understanding of the automotive sector have positioned us as a market leader. Your...

  • Service & Parts Administrator

    2 days ago

    Southampton, Southampton, United Kingdom Rygor Service Solutions Full time

    Job AdvertService & Parts AdministratorRygor Service Solutions – SouthamptonUp to £30,000 DOE 40 hours, Monday to Friday.Your RoleIf you are looking to work with the UK's largest Mercedes-Benz commercial vehicle dealership, who has been announced as a Great Place to Work for four years running, look no furtherAt Rygor Group, we are looking for a...

  • Azure Administrator

    1 week ago

    Southampton, Southampton, United Kingdom Sharepoint Guidance Full time £30,000 - £60,000 per year

    Job Description Our client who is a leading IT Managed service provider is currently looking for a Azure Administrator to join their fantastic brand in SouthamptonThe role is a 6 month fixed term contract with a view to bringing the successful candidate on board full time at the end of the contract. Required SkillsExperiencedin the use of Azure with...

  • Lettings Administrator

    4 days ago

    Southampton, Southampton, United Kingdom Worth Recruiting Full time £288,000 - £324,000 per year

    Job Description LETTINGS ADMINISTRATOR – Residential Sales & Lettings AgencyLocation: Southampton, SO15Salary: £24 - £27kPosition: Permanent – Full TimeA leading Independent Estate Agency are seeking an experienced and self-motivated property lettings administrator.The ideal applicant will have a solid background in administration and preferential...

  • Senior HR Administrator

    1 week ago

    Southampton, Southampton, United Kingdom Gen II Fund Services Full time

    What's the role?You will act as Junior BP in HR Operations and have full oversight of the HR lifecycle for all the European office locations. At all times, provide a reliable, supportive and proactive HR service to the business, ensuring other HR members are aware of their responsibilities regarding tasks to be completed, following up when matters need...

  • Trainee Fund Administrator

    2 days ago

    Southampton, Southampton, United Kingdom Aztec Group Full time

    Reports to Client Relationship ManagerAs a business that specialises in fund administration, our Trainee Fund Administrator programme is key to our success. We recruit the best and over time we will train you up to become one of our leading, fully CGI qualified, Fund Administrators. Whilst studying for your qualifications you will be assisting with the day...