Senior Wellbeing Practitioner

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user's ideology, helping them desist from crime and reach their true potential.

As well as the duties of a Wellbeing Practitioner your main accountabilities will also include:

• Be a SPOC at practitioner level for quality assurance, supporting with training new staff and giving them a good understanding from the start of their journey on how to deliver best practice within their role and the importance of this.
• Give a consistent approach to onboarding of new starters through shadowing and on the job training
• To lead on holding complex / high risk cases referred to the Personal Wellbeing Service.
• Support staff with problematic cases, attending sessions and joint working where needed due to lower caseload.
• In the absence of a Team Leaders could be used to support/ cover additional responsibilities including allocations of cases, weekly appointments spreadsheet submission and providing group work updates/ scheduling across their cluster areas.
• Representing Catch22 at a management level such as attendance at weekly meetings in the absence of a Team Leader.

The ideal candidate will possess the following:

• An understanding of the importance of initial assessments, interventions, the timeframes which sit alongside those and quality of practice to train new staff adequately.
• A strong understanding of the contractual requirement of the service and how to successfully meet these targets in order to train new staff adequately.
• Innovative in their ideas for support staff with difficult cases.
• A strong understanding of learning styles and how to adapt training in the necessary way to ensure high quality training, being patient at all times.
• Good organisational skills. Ability to organise and manage multiple tasks successfully whilst working under pressure and to meet deadlines
• Good verbal and written communication skills, including the ability to produce high quality Action Plans and Feedback on R&M (Evidenced in consistent QA scores) .

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3791M in your message so that we can identify the opportunity.  

Contract: Permanent

Hours & work pattern: Full time, 38 hours per week. 

Salary: £31,585

Location: IdeaSpace, 83 Lavender Hill, London, SW11 5QL with frequent travel across Lambeth, Wandsworth and Southwark probation offices and prisons

Closing Date: 1630 on 26th of November 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Screening: Successful admission to post subject to enhanced DBS check, HMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

Catch22's Commitment to Opportunity & Progression

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

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