Tech Ops Specialist Support Officer SSO

Gillingham (Kent)

Job Summary
We are looking to fill two G3 Specialist Support Officer vacancies. You will work as part of a close-knit covert operational team supporting NCA operations in demanding and hostile environments. You will be the "on ground" operational lead delivering covert technical & intrusive surveillance activity. As well as planning the covert activity you will deliver the "Type E" requirements to enable the collection of intelligence and evidence. This role requires flexibility with working schedules.

Job Description
As an SSO you will be responsible for the command, control and delivery of Technical Operations across the UK and potentially internationally. You will be responsible and lead Covert Technical Operations/Reconnaissance operations and the delivery of operational CTR/CME deployments.

You will represent the Technical Operations department/The Agency at National/International fora.

You will have experience of leading Inter-Agency Liaison to establish best practice and running joint training events.

Lead on developing SSO Operational and Unit standards as well as managing SSO Data returns.

As an SSO you will be responsible for the command, control and delivery of Technical Operations across the UK and potentially internationally. You will be responsible and lead Covert Technical Operations/Reconnaissance operations and the delivery of operational CTR/CME deployments.

You will represent the Technical Operations department/The Agency at National/International fora.

You will have experience of leading Inter-Agency Liaison to establish best practice and running joint training events.

Lead on developing SSO Operational and Unit standards as well as managing SSO Data returns.

Person specification

Skills, Knowledge And Experience
Operational experience

The ability to plan and lead tactical and technical operational deployment activity

Knowledge of legislation and Technical Operations

The ability to ensure that all operational activity is delivered in-line with current legislation, policy, SOPs, tactical options and evidential

Familiar with role specific Technical Equipment/Engineering equipment

Have experience of Intrusive Surveillance equipment and role specific mechanical engineering equipment

Time Management

Effectively manages time and workload and escalates issues - ensuring tasks are completed to agreed standards and timelines.

IT Skills

Ability to confidently work with Microsoft Office as well as learn other applications and programmes as required.

Team Work

Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.

Work with Partners

Develop and maintain effective working relationships with internal and external stakeholders in order to foster collaborative working relationships.

Relationship Management

Promote professional standards and provide advice, support and develop reports in relation to criminal and misconduct allegations that impact on organisational delivery or the Agency's reputation (as required).

Mentoring

Ability to mentor apprentices and support the Apprenticeship Team as required

Leadership

Lead and manage a team of SMEs.

Security

Knowledge of Operational Security issues and requirements concerning Tech Ops

DPIA

Knowledge of DPIA

Essential Criteria

• Full DVLA driving licence (includes full EU licences)
• Surveillance Trained
• Rural Deployment Officer (CROPS) or recognised equivalent
• Type E Trained or recognised equivalent

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Operational experience in risk management
• Experience in planning and executing complex high risk covert deployments
• In-depth understanding of the relevant legislation affecting intrusive surveillance operations.

Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other Benefits Include

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

This vacancy is using the Success Profiles framework and will assess using the following criteria: Behaviours, Technical Skills

How We Will Assess You
Your application will be assessed against the following:

Technical
- this will be assessed by 500 word examples on:

• Operational experience in risk management
• Experience in planning and executing complex high risk covert deployments
• In-depth understanding of the relevant legislation affecting intrusive surveillance operations.

A panel will assess how well your application demonstrates the requirements outlined above.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For Guidance On The Application Process, Visit
NCA Applying and Onboarding

Assessment 1
The format of this assessment will be Interview which will be tested on the criteria listed in the
Success Profiles at Assessment
section.

Additional Assessment Methods Used Alongside Interview
As part of the assessment process a Technical Test, Manager/senior leader briefing exercise will be required to assess the criteria outlined below:

Candidates will be required to take part in a briefing exercise which will assess experience in planning and executing complex high risk covert deployments. Also there will be a hands on practical/technical task assessing Type E skills and experience

Success Profiles at Assessment
Behaviours

• Making Effective Decisions
• Working Together

Technical

• Experience in planning and executing complex high risk covert deployments
• Type E skills and experience

Assessment Outcome
Outcomes will be communicated via the NCA recruitment portal.

If successful but no role is immediately available, you may be placed on a reserve list for 12 months.

Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

Role
In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

• Lead criteria (behaviours/technical/experience)
• If still tied, desirable criteria will be assessed (if advertised)
• If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.

You will be subject to vetting and pre-employment checks before appointment.

Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.

We encourage all candidates to visit the NCA Careers Page for more information.

Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.
Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name :
• Email :
• Telephone :

Recruitment team

• Email :

Further information

If you believe your application has not been treated fairly, email: (quoting the vacancy reference).

If unresolved, you may escalate your complaint to the Civil Service Commission.