Receptionist

1 week ago

Bournemouth BH DL, United Kingdom Switch Hospitality Full time £20,000 - £25,000 per year

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at The Queens Hotel & Spa Bournemouth have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay. We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Receptionist to join The Queens Hotel & Spa.

As a Receptionist, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

  • To be welcoming and approachable to all guests visiting the hotel.

  • To retrieve guests information from the Park Regis Birmingham data base and to enter and update information as appropriate for each guest.

  • To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
  • To ensure a positive guest experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

We Evolve – You Evolve – We Grow Together

If the position of Receptionist is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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