Internal Redeployment Only

2 weeks ago

London, Greater London, United Kingdom Cardiff University Full time £41,064 - £46,049 per year
Please note that this job is open only to current members of staff of Cardiff University who are eligible for redeployment.

Internal Redeployment Only - Mental Health Mentor

The Student Disability Service is seeking to appoint a mental health mentor to create and implement individualised programmes of support for students with mental health difficulties. To assist students in developing strategies which enable participation in academic studies and in the management of mental health difficulties. To assess the effectiveness of the support on the student's university experience and management of mental health difficulties. Working with the Disability Advice team, carrying out supporting work, providing advice, guidance and support.

You must be educated to degree level and, to comply with Disabled Students Allowance mandatory requirements you must also hold current membership with one of the named Professional Bodies e.g. NMC, BACP, HCPC, UKCP, SSSC/CC Wales (a full list of accepted professional bodies is listed at nmh-qualifications-matrix-july2023-updated-sept- ).

Experience of working with clients in mental health support is required. You will be able to demonstrate an understanding of the key advances within mental health support in Higher Education.

The post is part time (21 hours per week), and fixed term until 7th February 2027.

Salary: £41,064 - £46,049 per annum, pro rata for hours worked (Grade 6)

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Closing date: Monday, 1 December 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Key Duties
  • Ensure the provision of mental health mentoring is delivered to the institution via the creation, preparation and implementation of individual support programmes for students with mental health difficulties, which enable participation in study and management of mental health difficulties.
  • Use professional judgement and creativity to work collaboratively with students to identify their needs, drawing on specialist information reported in medical evidence and disability needs assessment reports.
  • To communicate the complex, specialist and technical information in the assessment reports and other medical evidence, to the student, ensuring they gain insight into their diagnosis and its potential effect on their learning and participation in studies.
  • Identify and manage issues of risk, and take the necessary actions to ensure the safety of the student, staff and others, adhering to university policy and procedures.
  • To assess students' progress in developing and applying strategies, provide appropriate feedback and review support programmes in response.
  • To set appropriate boundaries with students, referring to wider Student Support Services when required.
  • To liaise with the Disability Advice team and support staff, ensuring adherence to professional bodies code of conduct and the required accredited standards and internal policies and procedures.
  • Establish working relationships with key contacts, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required.
  • Take responsibility for resolving issues independently within the delivery of mentoring support where they fall within set role objectives.
  • To actively participate in internal and external networks and CPD opportunities to maintain professional qualifications and continuous development in the area of mental health support.
  • To actively contribute to the monitoring and evaluation of the mentoring service, working with the Disability Advice team to investigate and analysis specific issues, creating recommendation reports.
  • Instruct and guide other employees across the University within the field of mental health support and contribute to the development of the Student Disability Service.
  • Develop and deliver training on mental health awareness to staff.
  • Undertake a variety of administrative duties to support the department.
General Duties
  • Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
  • Abide by University policies on Health and Safety and Equality and Diversity.
  • Perform other duties occasionally which are not included above, but which will be consistent with the role.
Important notice:
  • It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable.
  • As part of the application process you will be asked to provide this evidence via a supporting statement.
  • Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below.
  • Your application will be considered based on the information you provide under each element.
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 20446BR.

Essential Criteria

Qualifications and Education
  1. Degree/NVQ 4 and Professional membership with a required professional body membership as set out by e.g. NMC, BACP, HCPC, UKCP, SSSC/CC Wales. A full list is available at nmh-qualifications-matrix-july2023-updated-sept- )
Knowledge, Skills and Experience
  1. Substantial experience of working with clients in mental health support
  2. Able to demonstrate professional knowledge within mental health support to give advice and guidance to internal and external customers.  
  3. Proven experience in developing new processes and procedures.
Customer Service, Communication and Team Working
  1. Ability to communicate conceptually detailed and complex information effectively and professionally with a wide range of people.
  2. Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.
  3. Proven ability to develop networks in order to contribute to long term developments.
Planning, Analysis and Problem solving
  1. Evidence of ability to solve expansive problems using initiative and creativity; identify and propose both practical and innovative solutions.
  2. Evidence of demonstrable knowledge of key advances within mental health support in Higher Education.
  3. Evidence of ability to undertake and deliver specific projects.
Desirable Criteria
  1. Experience of working in a Higher Education.
  2. Fluency in Welsh, written and oral.

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