eBusiness Specialist

Hoffmann Group is one of Europe's leading tooling and industrial equipment providers. We support customers across all manufacturing sectors, with a commitment to the highest quality service, products and technical support.

Hoffmann has more than 2700 highly motivated employees in more than 50 countries delivering the performance that makes the Hoffmann Group what it is today and one of the most attractive yet demanding employers in our sector.

As a company with an international presence we will continue to place great value on short decision-making processes, on giving as much scope for flexibility as possible and on rapid implementation.

Our employees matter to us. We create for them a working and living environment in which performance and commitment are rewarded. With a reliable values system which is characterized by mutual trust and places particular emphasis on interpersonal skills. We promote initiative and creativity, encouraging our employees to take personal responsibility and to adopt a results-oriented approach. From early on you will be given autonomy and responsibility to act and to make decisions within your role.

Duties and Responsibilities:

• present to and advise on the Hoffmann Group's E-Business systems (online shop, marketplace, EDI systems, electronic catalogues, etc.) and the process benefits for the customer

• interfacing with the specialist departments of the parent company and other partners for the management of projects (including international projects), the creation/observance of procedures, the development of internal subsidiary know-how and the use of shared systems

• responsible for ensuring all customers that use eBusiness ordering platform's orders are processed successfully and establishing root cause if not

• preparing bespoke electron catalogues, according to the specifications defined by customers

• integrating major customers through the development of EDI projects - training customers and colleagues, internal and external

• assisting clients and colleagues in relation to the use and problems of E-Business systems

• analyse data and prepare company reports

• Support set up and implementation of Inventory Management Systems at customer sites

• Control, monitor and analysis customer inventory/stock levels and make suggestions in line with customer usage

• contribute to the development of the organisation and innovation of the department, with the aim of continuous improvement of processes and solutions

• Supporting the sales force and all other technicians involved in a project-customer development perspective;

• Demonstrations at showrooms, trade fairs or other customers;

Requirements, Qualifications and Competencies:

• Excellent computer skills with knowledge of web, database and management applications

• Excellent knowledge of MS Office applications, particularly Excel

• Knowledge of eCommerce and CMS systems

• Excellent organisational and problem solving skills

• Ability to analyse, project management, autonomy, result orientation and teamworking

• Passion for innovation and continuous improvement

Preference will be given to candidates with:

• At least 3 years' experience in a similar role

• Experience in consultancy, particularly digital/software consultancy

• Experience in EDI/ICT integration projects

• Knowledge of SAP

• Knowledge of warehouse management system or ERP

• Knowledge of Ariba Network and/or Marketplace and/or similar eProcurement systems

• Knowledge of process analysis

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Work from home

Application question(s):

• Do you have knowledge of warehouse management system or ERP?

Do you have knowledge of Ariba Network and/or Marketplace and/or similar eProcurement systems

Experience:

• Microsoft Excel: 3 years (required)

Work Location: Hybrid remote in Birmingham B7 5JJ