Service Desk Analyst

2 weeks ago

Blackburn, Blackburn with Darwen, United Kingdom Maintel Full time £45,000 - £55,000 per year

Vacancy Type

Permanent/Full Time

Location

Blackburn

Hours per week

37.5

About Us

Solid solutions for a dynamic world
About us

Maintel is a communications managed services provider. We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience goals.

We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably, protecting business as usual, at the same time being flexible enough to adapt.

When customer, employee, the general public and regulatory expectations are ever-changing, choose Maintel. We provide progressive, solid solutions that help you succeed in a demanding, dynamic world.

A brief history

Maintel, founded in 1991 by Tim Mason and Angus McCaffery, started as a small operation providing telephone maintenance contracts.

Over the years, we have grown into a major player in communications technology, achieving significant milestones such as floating on the London Stock Exchange in 2004 and completing numerous strategic acquisitions.

These acquisitions, including Azzurri Communications and Intrinsic Technology, expanded our expertise in unified communications, cloud, and networking.

Today, Maintel continues to transform businesses with cutting-edge solutions like Cloud Contact Centres, Security & Connectivity and Unified Communications, positioning us as a leader in the digital-first era.

Purpose
Why we exist

Using technology to create customer experiences, services and workplaces that inspire and empower people.

Vision
Where we want to be

To be the first-choice technology services partner of ambitious brands and public services, chosen because of our dependable enablement of their vision and operations.

Mission
How we will achieve our vision:

We become trusted insiders within our clients' organisations. An embedded partner working in close collaboration to deliver their workplace, service and customer experience strategies.

We consult on the design, deploy and manage solid technology solutions – mission critical infrastructure, platforms and applications that ensure our clients businesses run efficiently and securely, achieving their ambitions, while always being ready to adapt.

Benefits

Your Benefits

Standard Benefits

  • 25 days holiday, rising to 28 days, plus bank holidays
  • Company pension scheme
  • Life assurance
  • Enhanced sick pay
  • Health care cash plan
  • Private medical scheme (self and family)*
  • Income protection scheme
  • Employee assistance line
  • Discounts and cashback on shopping
  • Discounted YorkTest home kits
  • Free car parking (Blackburn site)

Flex Benefits

  • Holiday trading
  • Critical illness cover
  • ULEV car leasing scheme
  • Cycle to work scheme
  • Gym membership
  • Car breakdown cover
  • Will writing service

Compensation

  • Annual salary review
  • Bonus and commission arrangements*
  • Car allowances*
  • Recruitment referral scheme

  • Various recognition schemes (e.g. long service awards)

  • Role Dependent

Working Environment

  • Modern offices with collaboration/meeting spaces
  • Agile/remote working
  • Technology to support agile/remote working
  • Free tea, coffee, juices and snacks at offices

Development

  • Supported study
  • Apprentice schemes
  • Levy funded learning opportunities
  • Individual development plans

  • Information Technology Help Desk Analyst

    2 weeks ago

    Blackburn, Blackburn with Darwen, United Kingdom EG On The Move Full time £26,000 - £28,500 per year

    Role:IT Service Desk AnalystLocation:Blackburn, BB1 2FAJob Type:Full Time - Evenings & WeekendsSalary:£26,000 - £28,500 (DOE)Bonus Scheme:Bonus IncentiveCompany:EG On the MoveWorking Hours:Friday – Tuesday, 2:00 PM – 10:00 PMAbout the role:We are on the lookout for a proactive and detail-focused IT Service Desk Analyst to become a vital member of our...

  • Lead Service Desk Engineer

    1 week ago

    Blackburn, Blackburn with Darwen, United Kingdom 585ff02d-f769-4fb4-b69b-4a4d5a5c2df2 Full time £12,000 - £15,000 per year

    We're Hiring: Lead Service Desk Engineer Blackburn / Wigan Mon–Fri, 8:30–5:00Ensor are looking for a motivated Lead Service Desk Engineer to oversee our support team, deliver top-tier customer service, and keep our IT operations running smoothly.You'll:• Lead & support the service desk team• Ensure SLA targets are met• Handle escalations & provide...

  • Digital Support Desk Specialist

    1 week ago

    Blackburn, Blackburn with Darwen, United Kingdom Pentland Brands Full time £25,000 - £40,000 per year

    We're Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to...

  • Digital Support Desk Specialist

    1 week ago

    Blackburn, Blackburn with Darwen, United Kingdom Pentland Distribution Services Full time £25,000 - £35,000 per year

    14 October 2025Job ID: 2479Digital Commerce HubPermanent - Full TimeWalker Park 2, BlackburnWe're Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our...

  • Material Inventory Analyst

    4 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Adecco Full time £30,000 - £60,000 per year

    Join Our Team as a Materials Inventory AnalystLocation:BlackburnSalary:£35,520Contract Length:12 monthsBusiness Area:Material ManagementAre you a detail-oriented professional with a knack for inventory management? Do you thrive in a fast-paced environment, ensuring stock availability and system accuracy? If so, we have an exciting opportunity for you Our...

  • Technical Support Engineer

    2 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Techify Care Full time £25,000 - £40,000 per year

    Company DescriptionTechify Care is a leading IT service provider delivering comprehensive and customized technology solutions to businesses across various sectors. Partnering with top industry vendors, Techify Care leverages its vast technical expertise, formal training, and certifications to optimize clients' technology investments. With 24/7 support...

  • Client Care Advisor

    2 days ago

    Blackburn, Blackburn with Darwen, United Kingdom IVC Evidensia Full time

    We are seeking a Client Care Advisor for our small animal general practiceYour New RoleAs a Veterinary Receptionist, you will be the first point of contact for our clients and their pets. Your role will involve delivering outstanding customer service, managing appointments, and ensuring the smooth operation of our front desk. You will greet all clients...

  • Client Care Advisor

    3 days ago

    Blackburn, Blackburn with Darwen, United Kingdom IVC Evidensia Full time

    We are seeking a Client Care Advisor for our small animal general practiceYour New RoleAs a Veterinary Receptionist, you will be the first point of contact for our clients and their pets. Your role will involve delivering outstanding customer service, managing appointments, and ensuring the smooth operation of our front desk.You will greet all clients warmly...

  • New Business Development Manager

    1 week ago

    Blackburn, Blackburn with Darwen, United Kingdom Daisy Group™ Full time £40,000 - £60,000 per year

    Company DescriptionJoin the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting new...

  • Care Navigator

    2 days ago

    Blackburn, Blackburn with Darwen, United Kingdom Oswald Medical Centre Full time £24,000 - £48,000 per year

    JOB DESCRIPTIONJOB TITLE: Care Navigator / Administrative Assistant (Multi Site)MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff. Undertake administration in relation to patient healthcare and the Practice.LINE MANAGER: Reception LeadRESPONSIBLE TO:...