Surveyor/Adjuster - Latent Defects

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Surveyor/Adjuster - Latent DefectsJob Location: West Midlands & South WestJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience and qualificationsFrom site to solution—Sedgwick is hiring a Surveyor/Adjuster to manage latent defect claims across the West Midlands & South.

Sedgwick is looking to recruit a Surveyor/Adjuster to join our highly successful and specialist Structural Defects Services team, covering the West Midlands and South (M5 corridor) region.

This is a combined role for experienced surveyors and loss adjusters, offering a varied and rewarding workload. You'll manage a portfolio of structural and latent defect claims across commercial, residential, and multi-unit properties on a "cradle to grave" basis. From attending site visits and assessing damage, to diagnosing the likely cause of defects and producing preliminary reports, you'll be involved at every stage. You'll oversee reinstatement works, appoint external engineers to develop scopes of repair, review those scopes for accuracy and completeness, and produce final reports. The role also involves reviewing technical documentation and providing expert advice to both claimants and insurers.

In addition to your core responsibilities, you may also support the wider Commercial Surveying & Design team, undertaking more traditional surveying tasks such as contract administration, preparing repair scopes, and managing tendering processes.

This is a fantastic opportunity to apply your technical expertise in a collaborative environment while enjoying the flexibility of a home-based role with regional travel.

The skills you will have when you apply:

• Driving Licence: A full UK driving licence is mandatory.

• Professional Credentials: Degree-level education, chartered status (e.g., MCIOB, MRICS, MICE), and ideally an insurance qualification.

• Technical Expertise: Comprehensive knowledge of structural defects and associated legislative frameworks, including CDM and Party Wall regulations.

• Claims Proficiency: Demonstrable experience in managing and resolving claims under Building Guarantee or Latent Defects policies.

• Diagnostic and Remedial Capability: Skilled in identifying causation of damage and specifying appropriate repair methodologies for varied property types.

• Operational Flexibility: Ability to work autonomously, collaborate remotely, and undertake frequent travel to engage with policyholders and claimants.

What we'll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• Fully funded company vehicle or cash in lieu allowance

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Group Income Protection  

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

• Employee assistance programme for employee wellbeing  

• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.

After the closing date, we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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