Amazon Account Manager

PLEASE ONLY APPLY IF BASED IN THE UK - MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE

About Market Rocket

Market Rocket has been driving global growth on Amazon since 2019, collaborating with over 100 industry leaders, including renowned brands such as Tommy Hilfiger, Calvin Klein, and JCB. While we excel in serving global brands, we also specialise in comprehensive Amazon account launch and management for start-ups and founder-owned market disruptors.

Headquartered in London, Market Rocket is part of S Ventures, a group of brands primarily focused on the natural and organic consumer space. We continue to expand our client partner portfolio across various categories while establishing ourselves as Amazon category leaders for our own brands.

At Market Rocket, we offer employees the best of both worlds: a fast-paced start-up culture combined with job security and growth opportunities within S Ventures.

About The Role

Are you an analytical thinker with a knack for building strong client relationships? Are you proficient in diving deep into data sets and skilled in communicating complex Amazon metrics in a digestible format? If so, we'd love to hear from you.

At Market Rocket, we're seeking an Amazon Account Manager who excels in a client-facing role to join our dedicated Amazon team. This is a superb opportunity to support and collaborate with our clients in maximising their selling potential on Amazon, offering a comprehensive, end-to-end account management service.

The successful candidate will not only exhibit an extraordinary work ethic and a keen eye for detail but also possess exceptional relationship-building skills, analytical abilities, and a strong inclination for problem-solving. We're looking for an individual with a proven track record of proactively driving growth on Amazon, who not only excels at the fundamentals but also brings creative, strategic thinking to unlock new opportunities.

This is your chance to become part of a rapidly expanding company that is a respected cornerstone of the online selling community - arguably one of the most high-growth sectors this year.

Responsibilities:

• Managing multiple client accounts, serving as the primary point of contact to build, nurture and mature client relationships
• Utilising strong analytical skills to efficiently provide forecasting, troubleshooting, and in-depth analysis of key account and listing metrics
• Complete ownership of managed accounts, specifically Amazon catalogue management and growth strategy
• Formulating and presenting tailored strategies that significantly enhance growth and profitability for our clients
• A comprehensive understanding of the myriad internal and external variables that impact a client's Amazon business
• Creating, identifying, and implementing innovative opportunities to aggressively escalate sustainable sales
• Articulate in communicating both internally and externally on listing quality, ensuring all product detail pages meet the highest standards
• Supporting clients with stock monitoring, shipment creation, and proactively addressing their supply chain needs
• Raising cases and effectively liaising with Seller/Vendor Support
• Reporting and scrutinising both prospective new and existing global selling opportunities
• Detecting commercial opportunities to upsell clients additional services within our business ecosystem

Qualifications:

• 2+ Years in Seller and/or Vendor Central
• A proven track record of proactively driving growth on Amazon
• Experience managing multiple brands across a range of categories and territories
• Experienced in Amazon flat file uploads and understanding of listing best practices
• Exceptional ability to think strategically, execute flawlessly, and conduct insightful data analysis to pinpoint areas of opportunity and deliver sales-driving initiatives
• Proficiency in Excel/Google Sheets with the capability to manipulate multiple large data sets for presenting sales, forecasting, stock holdings, etc., to clients
• Superior time management skills coupled with the ability to multitask effectively
• Robust work ethic and an eagerness to advance professionally
• Incredible attention to detail, especially in data analysis and client communications

Please note: This role does not encompass advertising responsibilities.

For the successful candidate, the scope for growth within Market Rocket is limitless. If you meet the above criteria and are interested in contributing to our continued success, please apply with your updated CV and a cover letter detailing your relevant experience.

The salary for this role is £35,000 - £45,000, dependent on experience.