Massage Therapist

Why hospitality.

Hospitality is an exciting industry to become part of, it's all about creating a warm and welcoming experience for all our guests and a rewarding environment in which you'll love working in, are you looking for a career in Hotel Hospitality?

The Role

We are looking for Massage Therapist who would enjoy work in a luxury Historic Hotel environment. The Massage Therapist will complete a variety of massages to an exceptional standard to ensure exceptional professional guest service is maintained at all times.

Overview of the role

• Carry out our massage treatments to the highest standard, in line with our brand and concept guidelines.
• Deliver a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner and in the time allocated
• Adapt treatments in any way necessary in order to accommodate every guest need
• Our guests have high expectations that must be exceeded, we expect all our team members to be guest focused, creating a relaxed, fun environment for everyone to enjoy, whilst maintaining high standards of professionalism
• Understand your guests, their requirements – and always aim to exceed expectations.
• Promote and sell our services, concept and offering, maximising the potential of all sales
• Recommend products and give suitable aftercare/homecare advice in the best interest of each guest
• Enjoy the job – demonstrating positive body language at all times
• Maintain accurate consultation records for all guests
• To actively promote all areas of the department at every opportunity
• To deal with all guest comments or complaints and to pass these on to your Manager in exceptional circumstances.
• To ensure that all potential sales opportunities are maximised
• To adhere to any

ESSENTIAL

• Ability to work as part of a team
• Reliable, Efficient and pro-active
• 2 years massage experience
• Fully qualified massage therapist (CIDESCO, CIBTAC, NVQ Level 3 or above)
• Strong experience in delivering 5-star massage treatments
• Confident and effective communicator who can converse at all levels
• High levels of personal presentation and grooming

About us….

Under the Ensana brand, we manage two hotels in Buxton, situated adjacent to each other, they are the Buxton Crescent Hotel & Old Hall hotel.

Buxton is a lovely historic spa town which is nestled in beautiful surrounding countryside within Derbyshire. Close to the county boundary with Cheshire to the west and Staffordshire to the south, Buxton is described as "the gateway to the Peak District National Park".

The Buxton Crescent is an historic iconic grade 1 listed building. It is one of the most architecturally significant buildings in the country. "The Crescent was the centrepiece of the Fifth Duke of Devonshire's plans to establish a fashionable Georgian spa town in Buxton, originally having two hotels and lodges. The Crescent has undergone an extensive redevelopment and restoration completed in October 2020, the luxury hotel offers circa 81 bedrooms, including suites, extensive spa facilities, with a thermal natural water spa, and spa lounge. The hotel has a stunning restaurant, bar and incorporates the magnificent Assembly Rooms, Card Room, and conference meeting rooms for business meetings and weddings. Buxton Crescent Hotel & Thermal Spa offers our guests an ultimate luxury 5* experience.

Benefits

Benefits from your first day:

• Free uniform provided, including shoes
• Free meals on duty & themed meals
• Tips paid to all everyone
• Departmental Recognition Award
• Team members committee
• Excellent opportunities for career development
• Recommend a friend scheme
• Colleague recognition & reward scheme

Additional benefits- after probationary period:

• Welcome complimentary hotel stay*
• Team member hotel discounts across Ensana & Danubius hotels
• Family & friends hotel discounts across Ensana & Danubius hotels
• 50% off food & beverage *
• Free use of the spa*
• Spa discounts on treatments
• Spa discounts on day packages*
• Spa discounts on products*
• Pension scheme, automatically enrolled - average earning threshold*

Job Types: Part-time, Zero hours contract

Pay: Up to £13.50 per hour

Application question(s):

• fully qualified massage therapist

Work Location: In person