Registry Services Assistant

Registry Services Assistant

Academic Registry is looking to recruit a Registry Services Assistant. This is an excellent opportunity for someone looking to further develop skills and experience in higher education administration.

As a central professional service, the Academic Registry plays a crucial role in supporting university life and advancing learning and teaching through its operational services and academic policy work.

Registry Services Assistants provide essential administrative and support while delivering outstanding customer service to both staff and students across the University. These positions cover the entire student lifecycle, from registration to graduation, and include responsibilities in key areas such as student records, examinations, graduation, academic standards, and departmental operations.

This role offers a diverse range of tasks, with a strong focus on records maintenance. You will be responsible for handling enquiries through various channels, including phone, email, and in-person interactions. Given the importance of the student and course records you'll help to maintain, accuracy and attention to detail is critical to ensuring reliable data and exceptional service delivery. Your ability to provide responsive, accurate support will also be key to success in this role.

You will:

• be able to demonstrate significant experience in an administrative role.
• have the ability to work with accuracy and have excellent attention to detail.
• have excellent organisation, planning and triaging skills.
• be confident in customer facing situations and possess strong communication skills.
• be a proficient user of Microsoft 365 and other IT packages, specifically Excel and other database-like systems.
• be able to work in an agile way, adapt quickly and pivot on the job.

If you're keen to develop a career in Higher Education within a supportive and hard-working team, we want to hear from you.

This is a full-time role, working 36.5 hours per week, for a fixed-term period of 2 years. We currently operate a hybrid working model, combining working on campus and from home.

For an informal discussion about the role, please contact Leon Thomas ).

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.