Digital Enforcement Officer

2 weeks ago

Worthing BN EX, United Kingdom 47d22187-6cb2-4c3e-bf5f-1a39c13f35b6 Full time £20,000 - £30,000 per year

Hours: Average of 20 hours per week

Location: Office-based in Worthing

Salary: £12.22 per hour

Contract Type: Permanent / Part-Time

About the Role

We're looking for a detail-oriented and motivated Digital Parking Officer to join our team. In this role, you'll help ensure fair and efficient parking management through digital monitoring systems, online reporting, and remote enforcement tools using HikVision systems.

You'll play an important part in keeping our communities safe and accessible by reviewing digital evidence, issuing Parking Charges where appropriate, and providing excellent customer service through online channels.

Key Responsibilities

  • Monitor and review parking compliance using digital systems and MNPR (Manual Number Plate Recognition) data.
  • Assess captured images and determine if parking contraventions have occurred.
  • Issue Parking Charges (PCs) in line with regulations and company policies.
  • Maintain accurate digital records and case files.
  • Work collaboratively with the wider administration and enforcement team.
  • Ensure all work complies with data protection, confidentiality, and relevant legislation.

About You

We're looking for someone who is:

  • Accurate and detail-focused – you take pride in getting things right.
  • Confident using technology and able to work comfortably with multiple digital platforms.
  • Able to work independently, manage your time, and meet deadlines.
  • Calm under pressure with good judgment and decision-making skills.
  • Customer-focused with clear written communication skills.

Experience in parking enforcement or local government is an advantage, but full training will be provided.

What We Offer

  • Average 36 hours per week, 4 days a week, with 1 hour break.
  • Full training and ongoing professional development.
  • Supportive, friendly team environment.
  • Opportunities to grow within the organisation.
  • Company events, such as our annual Christmas Party.
  • Employee of the Month and Year scheme.

Work Pattern

A rolling shift pattern of 4 shifts per week (Saturday to Friday), ranging from: 11:00 to 20:00.

These times are subject to change and you may be asked to cover absences/annual leave. Overtime may be available during busy periods.

Job Types: Part-time, Permanent

Pay: From £12.22 per hour

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • On-site parking

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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