Current jobs related to Medical Secretary - Downham Market PE DW - Bridge Street Surgery

  • Medical Secretary in GP Surgery

    1 week ago

    Peterborough PE DR, United Kingdom Hampton Medical Centre Full time

    We are looking for a highly motivated individual to join our GP Practice as a Medical Secretary as part time or full time or fixed contract Previous experience in a GP surgery as a secretary or hospital Secretary role is MUST. This is a great opportunity to join a hard working and committed team of clinicians and administrators. We provide services to nearly...

  • Medical Secretary

    1 week ago

    Market Rasen, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all Non-Clinical roles. Our Mission is to connect great organisations with even greater people. **Medical Secretary** - **Lincoln**: - **Part Time - 15 hours**: - **Flexible between Monday - Friday**: - **Permanent**: - **£21,500...

  • Medical Secretary

    1 week ago

    Sutton SM DW, United Kingdom Spire Healthcare Full time £21,600 - £32,100 per year

    Medical Secretary | Administration | Private Hospital | St Anthony's Hospital | Permanent | Part Time | 22.5 hours,Spire St Anthony's have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, part time basis. The working days will be Monday, Thursday and Friday.As Medical Secretary your main tasks are...

  • Medical Secretary/clinical Administrator

    2 days ago

    Market Drayton, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join a friendly and dynamic team, providing medical secretarial and administration support to the Integrated Mental Health and Substance Misuse Team at HMP Stoke

  • Medical Secretary/clinical Administrator

    2 days ago

    Market Drayton, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    Medical Secretary/Clinical Administrator - 30 Hours per Week (Between 9-5 Monday to Friday) An exciting opportunity has arisen to join a friendly and dynamic team, providing medical secretarial and administration support to the Integrated Mental Health and Substance Misuse Team at HMP Stoke To provide medical secretarial and administration support to the...

  • Medical Secretary/clinical Administrator

    2 days ago

    Market Drayton, United Kingdom North Staffordshire Combined Healthcare NHS Trust Full time

    An exciting opportunity has arisen to join a friendly and dynamic team, providing medical secretarial and administration support to the Integrated Mental Health and Substance Misuse Team at HMP Stoke To provide medical secretarial and administration support to the Integrated Substance Misuse and Mental Health Team. This includes the provision of support...

  • Medical and Clinical Administrator

    4 days ago

    Market Drayton, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    We are looking for a Medical and Clinical Administrator to join our Adult Mental Health Admin Team. Our administration offices are busy places and our clinical teams rely on our team to provide an efficient, effective service to support them in delivering the very best care to our patients. We are looking for someone that can identify with the following...

  • Admin Assistant for Medical Secretariat

    2 days ago

    King's Lynn PE ET, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

    Team QEH have an exciting opportunity for a dedicated individual to join our Medical Secretariat Team. We are looking for an Admin Assistant for the Medical Secretariat to provide assistance to PA's, Senior Medical Secretaries and Consultants.Previous secretarial experience is not essential for this post.*** PLEASE NOTE: When sufficient qualified applicants...

  • Medical Receptionist

    1 week ago

    Leigh WN PE, United Kingdom Parks Surgery Limited (Known as Lilford & Pennington Park Surgery) Full time £17,000 - £25,000 per year

    Job Summary: To carry out a variety of administrative tasks and you will be the first point of contact with patients, either on the telephone or in person, and you will be required to respond in a helpful and friendly manner at all times. Provide general assistance to the doctors and the Practice Team. Responsible for the smooth running of the Practice...

  • Care Coordinator

    2 weeks ago

    Huntingdon PE EU, United Kingdom Riverport Medical Practice Full time £30,000 - £40,000 per year

    Provide coordination and navigation for people and their carers across health and care services. This includes assessment of queries and appointment requests in the Practice triage queue. Working closely with Duty Doctors and other primary care professionals and third party organisations involved in the care of our patient population. Making and managing...

Medical Secretary

2 weeks ago

Downham Market PE DW, United Kingdom Bridge Street Surgery Full time £2,876 - £6,794 per year

Job Summary

Our secretarial team plays a key role in supporting the smooth running of clinical services. The role includes managing e-RS (Choose and Book) referrals, handling incoming paper and digital correspondence from hospitals and specialist services, and preparing high-quality outgoing letters and referrals on behalf of GPs and clinicians.

Daily tasks involve audio and copy typing, using NHS email, and working within the SystmOne clinical system. You'll also have frequent telephone contact with patients and hospital departments to respond to queries, provide updates, and ensure referrals progress efficiently.

Alongside core medical secretarial duties, the post includes processing Subject Access Requests (SARs), completing insurance and medical reports, and supporting the wider administrative team where needed.

Responsibilities

  • Managing patient appointments, scheduling, and cancellations with accuracy and efficiency
  • Greeting patients and visitors in a professional and courteous manner
  • Maintaining accurate patient records and updating electronic health systems
  • Handling incoming calls, emails, and correspondence promptly
  • Preparing and managing medical documentation, reports, and correspondence
  • Assisting with billing procedures and processing insurance claims where applicable
  • Coordinating communication between healthcare providers, patients, and external agencies
  • Ensuring compliance with data protection regulations and confidentiality standards

List of Duties

  • Manage e-RS (Choose and Book) referrals and monitor referral progress.
  • Process incoming paper and digital correspondence from hospitals, specialists, and other healthcare providers.
  • Produce, format, and issue outgoing clinical letters, reports, and referrals for GPs and clinicians.
  • Complete audio-typing and copy-typing to a high standard and within required timeframes.
  • Maintain accurate patient records using SystmOne and NHS email systems.
  • Handle telephone enquiries from patients, hospitals, and external services, providing updates and resolving queries.
  • Process Subject Access Requests (SARs) in line with data protection requirements.
  • Prepare insurance reports, medical reports, and other documentation as required.
  • Support clinical and administrative teams with general administrative duties to ensure smooth service delivery.
  • Prioritise workload effectively and work to deadlines in a fast-paced environment.
  • Maintain confidentiality and adhere to all information governance policies.

Person SpecificationQualifications

Essential

  • Good basic level of education, with minimum Grade C/Level 4 in GCSE Maths and English.

Desirable

  • Administration-related qualifications such as audio-typing, medical terminology, or recognised Medical Secretary certifications.

Experience

Essential

  • Previous administration or secretarial experience within an NHS setting.
  • Excellent telephone manner and communication skills.
  • Strong IT skills, particularly in email and Microsoft Word.
  • Proven customer-service skills with a patient-focused approach.
  • Strong interpersonal skills when working with colleagues and external professionals.
  • Excellent organisational and time-management abilities.

Desirable

  • Recent experience working as a secretary in a GP Practice.
  • Experience using SystmOne clinical system.
  • Experience using the e-Referral System (e-RS).

Additional Criteria

Essential

  • Polite, confident, and professional manner.
  • Motivated, diligent, and able to work independently.
  • High levels of integrity and discretion.
  • Sensitive, empathetic, and able to manage confidential information appropriately.
  • Ability to work under pressure and meet deadlines.
  • Willingness to work flexibly to support colleagues and provide cover during annual leave.
  • Satisfactory DBS check.
  • Satisfactory employment references.

Job Type: Part-time

Pay: £12.95 per hour

Expected hours: 18 – 22.5 per week

Work Location: In person