Customer Delivery Van Driver/ Assistant

5 days ago

London, Greater London, United Kingdom Bensons for Beds Full time £20,000 - £24,000 per year

Are you passionate about providing excellent customer service and enjoy being on the move? Join our delivery team as a proactive and dependable member, helping to bring a positive experience to every customer. No two days will be the same as you deliver products, assist the driver and ensure customers receive the best possible service from start to finish.

Customer Delivery Van Driver/ Assistant Key Responsibilities
  • Deliver exceptional customer service at every delivery, making sure our customers are satisfied with their products and overall experience.
  • Assist in the safe and timely delivery of products to customers' homes, supporting the lead driver and working as part of a team.
  • Help with the careful loading, unloading and movement of products, ensuring all items are checked and delivered in excellent condition.
  • Support with route planning, navigation, and maintaining delivery schedules to meet customer expectations.
  • Respond to customer queries in a friendly and professional manner, both in-person and by telephone as required.
  • Maintain high standards of health and safety for yourself, your colleagues, and our customers while on deliveries.
Experience and Skills Needed for Delivery Success
  • Strong communication and customer service skills, with a friendly and approachable attitude.
  • Ability to work effectively as part of a team, supporting colleagues and following instructions accurately.
  • Previous experience in a delivery or driving assistant role is desirable, but not essential – full training will be provided.
  • Good organisational skills and the ability to manage time effectively and multi-task while under pressure.
  • Reliability, a positive approach to work, and a willingness to learn new skills.
  • An understanding of safe manual handling practices.
Why Work With Us – Join Our Inclusive and Supportive Delivery Team
  • Be part of a collaborative, friendly team where every contribution counts and is recognised.
  • Comprehensive training, learning and development opportunities to help you build a career in logistics and customer service.
  • Competitive salary package, staff discounts, and company benefits from your first day.
  • Access to well-being resources and support for your physical and mental health.
  • Opportunities to progress into new roles and responsibilities within our growing company.
Key Requirements for the Customer Delivery Van Driver/ Assistant Role
  • Eligible to work in the UK.
  • A full UK driving licence is advantageous, but not essential for the Assistant role.
  • Willing to work a range of shifts, including some weekends and bank holidays, to meet customer needs.
  • Basic numeracy and literacy skills.
  • Physically able to carry out manual handling and lifting duties safely.
  • A genuine commitment to delivering an outstanding customer experience with every delivery.
Ready to Deliver Wow Moments?

If you're enthusiastic, active, and want to help us make a difference to our customers, we'd love to hear from you. Apply now to start your journey as a Customer Delivery Van Driver/ Assistant and become part of a team dedicated to service, quality, and excellence every day.

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