Neighbourhood Allocations Performance Officer

2 weeks ago


Widnes, Halton, United Kingdom Halton Housing Full time £33,482 - £39,390 per year

Widnes/Agile Working

£33,482 - £39,390

Fixed Term Contract - 12 Months

Full Time - 37 hours per week

Here at Halton Housing, we are looking for a proactive and experienced Neighbourhood Allocations Performance Officer to work across our vibrant organisation.

What You'll Do:

Oversee void management performance to ensure that all teams involved in this activity achieve targets; thereby minimising average re-let times and rent loss

Analyse voids performance, identifying barriers to performance and ensuring that any service improvements required are addressed

Collate and analyse data to enable local partners and customers to monitor and review CBL performance

Map performance trends and carry out benchmarking exercises

Complete regulatory returns such as CORE and the RSR

Collate and analyse data regarding customer access, vulnerabilities and bidding patterns

What You'll Need:

Significant experience of working in social housing, either with a local authority or registered provider with experience of working in a traditional lettings or Choice Based Lettings environment.

Experience of managing performance across multi-disciplinary teams

Previous experience of implementing IT changes and acting as system administrator and experience of managing performance.

A strong level of Microsoft 365 experience including TEAMS and Excel.

Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes

What You'll Get:

27 day holiday entitlement, plus bank holidays

Opportunity to buy or sell holidays

Competitive salary

Electric Vehicle Salary Sacrifice Scheme

Flexible and Hybrid working

Supported training and development opportunities

Health and Wellbeing Cash Plan

Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people's lives and you know you'd be a great fit, please apply today

Closing date: 24 October 2025



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