Showroom Assistant

Specialising in ceramics for nearly 65 years, Minoli supplies beautiful floor, wall and mosaic tiles to a diverse range of professional and private homeowner clients.

Minoli opened their London showroom in the heart of the West End in the Autumn of 2013, to further their ambitions to become the tile company of choice for a discerning clientele in the Capital.

Minoli London is located on George Street in Marylebone, nestled between Baker Street and Gloucester Place, just above Portman Square and Oxford Street and ideally placed for ease of access to and from Mayfair, Bond Street, the Royal Parks and Marble Arch.

Marylebone is a simple commute from most parts of London and has a lovely vibrant community feel. George Street itself has just undergone significant redevelopment, and an exciting new residential and retail offering will make the area a prime destination for an ever-more affluent and design-conscious visitor profile.

ABOUT THE ROLE:

We are looking for a Showroom Host / Assistant to join the London team – someone who shares our ambitions for the success of the company and, more importantly, understands and is committed to providing excellent customer service.

The capable Showroom Host / Assistant will enjoy meeting clients and playing a role in ensuring the showroom runs efficiently and effectively for the many daily visitors, which include Interior Designers, Architects and Property Professionals.

Given the profile of the Marylebone and Mayfair area, and the high-end residential and professional clientele we attract from across London, some experience of premium customer service or luxury goods retail may be an advantage – but far from essential.

Main responsibilities:

• Meet and greet existing and prospective clients, customers of professional clients and suppliers.
• Introduce the visitors to the showroom concept and the products on display.
• Help with the arrangement of the showroom, to ensure the facility remains immaculately presented.
• Assist the Showroom Manager and the Director by arranging appointments, taking note of client choices etc.
• Occasionally prepare and serve refreshments for showroom visitors and meetings.
• Maintain a database of showroom visits / clients and keep the list up to date.
• Maintain a visitor / diary log and monitor the daily agenda and appointments.
• Be pro-active in ensuring that the showroom gallery and the meeting spaces are welcoming to visitors and meet their needs.
• To manage and update the extensive sample displays and despatch pre-cut sample packs as requested.

Skills and Competencies:

• A professional attitude towards existing and prospective clients, customers of professional clients and suppliers.
• To work as a proactive member of the team, predominantly with the Showroom Manager and the Director.
• To be proficient (competent) in the use of all main Microsoft Windows programmes and manage a database.
• To possess truly excellent communication skills, for both clients and work colleagues.
• To have an interest in interior design and architecture.
• To have enthusiasm for the products being presented, with an ability to learn quickly about the company and its product ranges.
• To be an organised person, and willing to ensure the showroom and company are professionally presented at all times.

Plus:

• To enjoy administrative tasks such as answering the phone, emails and general correspondence.
• To be confident- in talking to professionals such as Property Developers and Interior Designers.
• To be enthusiastic about being part of the dynamic Minoli London Team.
• To enjoy being involved in client hospitality events and assisting in the management of them.
• This position itself offers real potential for career progression within a company who are dedicated to their clients, customers, and staff.

OUTLINE TERMS OF EMPLOYMENT

• Job Location: Minoli London – The Surface Within, 71-73 George Street, London, W1U 8AQ
• Monday to Friday 9:00 am pm with 1 hour for lunch
• Saturday by appointment 10:00 am – 2:00 pm and cover is currently provided on bi- weekly rota.

Plus:

• Four weeks per year paid holiday plus bank holidays.*
• Job security in a long-established company.
• Scope for progression – Minoli promote from within – the London office is growing in both its client base and product offering.

ABOUT THE COMPANY

Established in 1960, Minoli is one of the UK's original tile importers and distributors. Our goal is simply to source and supply the most beautiful indoor and outdoor porcelain tiles, and to offer our customers a level of service that's considered second to none.

Whilst many of our values remain true to those on which the firm was founded, we're forward thinking and focused on continued growth in terms of our expanding product portfolio, our premises and facilities, our vehicle fleet and the size of our team.

We are headquartered in Cowley, Oxford, also with showrooms in Marylebone, London. We work predominantly throughout southern England and the Home Counties, but also distribute across the UK and internationally. As such, our business is not solely dependent on the local economy, and we enjoy working with a diverse set of corporate clients, private homeowners and reseller partners.

ABOUT THE CULTURE:

Minoli remains an independent, family-run business with Jonathon Minoli leading the company as Managing Director. With over 40 colleagues across our Oxford and London operations, the length of service and low staff turnover is testament to the company culture and strong 'one team' ethic that thrives throughout the business.

In line with the diversity of our client base, we also place great value on the diversity of our team. We recognise that having a diverse workforce is good for business, good for company culture and that different points of view help fuel innovation and improvement in our ways of working.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender, ethnicity, nationality, beliefs, age, disability status or any other characteristic

We recruit and develop our people based on merit and their passion for delivering a great Minoli experience, for clients and colleagues alike, and we're committed to creating an inclusive environment for all employees.

INTERESTED? WHAT NEXT?

Why not apply to join the team? Please complete form below and returned it to us by post or email to:

Minoli Personnel Department

Transport Way

Cowley

Oxford

OX4 6LX

Personal applications only please / no agencies thank you.

* 2025 has additional holiday days for the entire Christmas period over the allowance stated

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension

Work authorisation:

• United Kingdom (required)

Work Location: In person