Information Technology

Job Description
This role requires an Infrastructure Project Manager to effectively manages and develop the ICT network and infrastructure services in conjunction with the Infrastructure Manager supporting of the strategic and operational business requirements. The role requires someone to ensure on a day-to-day basis the ICT requirements of the company are efficiently and effectively met and all ICT systems are fully functional at all times.

Responsibilities
Main responsibilities

• Supports the security of the Company's network and ICT resources
• Delivers robust, efficient and professional operational IT service to key stakeholders
• Maintains documentation of systems, maps, procedures, user and technical information
• Support the network equipment and services, Virtual servers, network storage devices, network communications equipment
• Day to day support of LANs, WANs, internet, security and wireless implementations
• Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures
• Monitors business critical processes and systems
• Installs, configures and supports new and existing servers and network infrastructure
• Actively learns and develops to stay up to date with developments in areas of expertise and to meet the changing needs of the job
• Encourages and supports the development of other members of your team and the organisation
• Ensures compliance with the companies policies, procedures and contract of employment
• Undertakes any other duties that may reasonably be required, and are commensurate with the grade of the job, in furtherance of the objectives of the Fund
• Deputise for the infrastructure Manager

Skills/Experience
QUALIFICATIONS

• Specialist in Windows server infrastructure operational support, including administration of on-premises and cloud platforms
• Excellent troubleshooting & diagnostic skills, including the ability to work well under pressure and follow investigations through to logical conclusions
• Knowledge of Microsoft best practices for security configurations (policies), migration, and VMware VM management
• Management of infrastructure projects
• Experience of working with security, networking, server, software application management and support
• A good understanding of managing a Microsoft Active Directory-based network with common Microsoft server components; Exchange Server Hybrid, SQL Server, Windows Deployment Systems, SharePoint, Microsoft 365, Cloud based Telephony, Cyber Security and Prevention, Cloud based Backup and Restore
• Knowledge of VMWare High-Availability virtual server hosting infrastructure and storage area networks
• Microsoft Azure including:
• Azure Active Directory
• SSO
• Multi-Factor Authentication
• Knowledge cyber security best practices.
• Best practices
• Documentation
• User Education
• Auditing
• IT and Email Security
• Change management - adhering to correct procedures to ensure that any changes are carried out successfully
• Problem management & incident management - liaising with relevant parties to achieve an acceptable resolution

About You

• Good interpersonal skills which are required when liaising with business users
• An ability to remain composed when working in difficult situations, and to be proactive in leading the team toward resolutions
• The position will involve dealing with all levels of Management so therefore good verbal and written communication skills are essential
• Takes pride in providing excellent customer service
• Ability to absorb and retain information quickly
• Ability to present ideas in user-friendly language
• Experience of working in a team-oriented, collaborative environment

Working Conditions:
Normal working conditions with the absence of disagreeable elements.

Note
: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law