Junior IT Technician

Salary

£23,576 - £24,995 per annum (Salary points HS021 - HS023)

Contractual hours

37

Basis

Full Time

Package

High quality pension schemes
Free Gym membership
A dedicated Staff lounge
A number of health and well-being initiatives
Free car parking
Employee Assistance Programme
Employee Discounts & Rewards

Job category/type

Non-teaching

Date posted

21/10/2025

Job reference

REQ00182

Calderdale College is commencing a number of projects to enhance the college IT infrastructure. We are therefore looking to recruit an enthusiastic individual to join our successful IT team in providing 1st line support to staff and students. Responsible for ensuring the IT team provide a responsive, friendly, customer and solution focused IT support service to staff and students. The post holder must show aptitude in providing hardware and software support, possess excellent customer service, communication, time management and organisational skills, have a 'can do' approach, with a determination to succeed and see problems through to a solution.

You will be required to work flexible shift patterns covering 08:00 – 16:00, 09:00 – 17:00 or 11:00 – 19:00. The post holder must be technically confident in providing hardware and software support, possess excellent customer service, communication, time management and organisational skills, have a 'can do' approach, with a determination to succeed and see problems through to a solution.

Success profile: The following points set out the competency profile of the 'ideal' candidate for this role. Applicants are not required to have all elements.

Experience/Skills:

• Demonstrable experience working in a customer focussed technical support / IT Helpdesk role.
• Experience supporting desktop hardware & software, mobile phones, tablets and peripheral devices.
• An evident 'positive' and 'can do' attitude which will strengthen the colleges' culture and values of integrity, respect, openness, fairness, high expectation and enjoyment.
• Enjoyment in working on multiple tasks and prioritising to achieve deadlines
• Excellent written and verbal communication skills
• Good organisational, time management and team working skills
• Commitment to continuing professional development (CPD)

The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. Employment at the College is subject to an Enhanced DBS check. If the post falls under the definition of regulated activity it will also be subject to an additional barred list check.

When we shortlist potential candidates, we will inform those who have been shortlisted that online search maybe conducted as part of the due diligence checks. The college will ensure to communicate the lawful basis on which this personal information will be collected.

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