Bank Ward Administrator

Bank Hospital Administrator | Private hospital | Staff Bank, 0 hours contract | Horley, West Sussex

Spire Gatwick Park Hospital are seeking an experienced administrator to join the temporary staffing bank team. As Hospital Administrator, may be required to cover on the Wards, Medical records or Reception.

Spire Gatwick Park Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, we're specialists in a wide range of treatments that can be personalised to your needs.

Duties and responsibilities

These will include but are not limited to:

• To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
• To deal with all telephone enquiries in an efficient and courteous manner
• To give clear, concise information to all enquiries
• To liaise with Catering Department regarding orders for refreshments by patients and visitors
• To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
• Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.  
• Ensure that all filing of results and other information is accurately filed in the patient's notes
• Cover reception as required

Who we're looking for:

• Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
• Excellent attention to detail
• Customer Service skills 
• Process driven
• Team player 
• Computer literate
• Adept at handling various calls on a daily basis
• Excellent verbal and written communication skills
• Reliable and happy to work in different departments as required

Contract: 0 hours contract, temporary staffing

Hours: Shifts across Monday-Friday early start 6.30am - latest finish 8.30pm

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. 

Please contact Charlotte Oliver for more information on this role  

For us, it's more than just treating patients; it's about looking after people. 

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications 

About Us 

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. 

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.