Senior Cloud Engineer

*Would consider London or Birmingham locations as our offices are centrally location in these cities*

At EML Payments, we're shaping the future of payments technology – creating exceptional, instant, and secure payment solutions that keep the world's money in motion. As a global leader in the industry, we pride ourselves on developing innovative alternatives to traditional banking with prepaid Visa, MasterCard, and EFTPOS solutions that are transforming businesses worldwide.

Key Responsibilities:

Cloud Engineering:

• Design, deploy, and manage scalable, secure, and cost-efficient cloud infrastructure.
• Implement Infrastructure as Code (IaC) to automate provisioning and management of resources while ensuring security best practices.
• Optimize cloud resources for performance, cost efficiency, and security compliance.
• Ensure compliance with security and governance standards, including encryption, access control, and vulnerability management.

DevOps:

• Build and maintain automated workflows for secure application deployment and testing.
• Collaborate with development teams to integrate DevOps practices with security principles into the software development lifecycle.
• Implement containerization and orchestration with secure configurations to protect workloads.
• Continuously improve build and deployment processes with a focus on minimizing security risks.

Site Reliability Engineering (SRE):

• Ensure system reliability, scalability, and performance through proactive monitoring and secure incident response.
• Develop and implement observability tools to monitor system health, detect anomalies, and identify security threats.
• Perform root cause analysis and implement solutions to prevent recurring issues, including security vulnerabilities.
• Define and measure Service Level Objectives (SLOs) and Service Level Indicators (SLIs) with security considerations.

Database Administration (DBA):

• Manage and optimize relational and non-relational databases with a focus on data security and integrity.
• Perform database backups, recovery, and replication with secure configurations to support business continuity.
• Monitor database performance and implement tuning strategies while ensuring compliance with security standards.
• Ensure database access controls, encryption, and auditing are in place to protect sensitive data.

Network & Systems Administration:

• Design, implement, and maintain secure network infrastructure to ensure connectivity and protection against threats.
• Monitor and troubleshoot network and system performance issues, including security incidents.
• Manage user access, permissions, and system configurations with strict adherence to security policies.
• Ensure systems are patched, updated, and compliant with organizational security standards.

Required Skills and Qualifications:

• Security Expertise
  : Proven experience embedding security into cloud, DevOps, SRE, database, and network/system operations.
• Infrastructure Expertise
  : Experience in managing secure cloud, on-premises, and hybrid environments.
• Automation
  : Proficiency in automating workflows and infrastructure management with security controls.
• Reliability Practices
  : Strong knowledge of monitoring, incident management, and performance optimization with security considerations.
• Database Management
  : Experience with secure database design, optimization, and administration.
• Networking
  : Knowledge of secure network design, troubleshooting, and security best practices.
• Systems Administration
  : Experience in managing operating systems, user access, and system configurations securely.
• Soft Skills
  : Excellent communication, collaboration, and problem-solving skills.

Preferred Qualifications:

• Certifications: Relevant certifications in cloud, security, networking, or systems administration.
• Experience with hybrid or multi-cloud environments with a focus on security.
• Familiarity with distributed systems and microservices architecture with secure configurations.
• Knowledge of compliance frameworks and security standards (e.g., PCI DSS, GDPR, ISO

Key Performance Indicators (KPIs):

• Uptime and reliability of secure infrastructure and applications.
• Efficiency and success rate of automated workflows with security controls.
• Database performance and availability metrics with secure configurations.
• Reduction in incident resolution times, including security incidents.
• Network and systems performance metrics with security monitoring.

What you will be offered

If you love what you do, you should love where you do it. We appreciate that everyone's different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.

• 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days
• Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe with both short-term and long-term secondment options.
• Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle
• Company Enhanced Family Leave Options*
• 12 weeks paid New Parent Leave*
• Paid Professional Memberships
• Pension Scheme*
• Short term bonus scheme*
• Company Private Medical Insurance Scheme – 50% covered by EML*
• Long term illness cover – 75% of your basic Annual Salary
• Life Assurance (Death in Service) Cover – 4x your basic Annual Salary
• Employee Assistance Programme – accessible 24/7
• BenefitsHub – get discount vouchers for your favourite retailers

(*some benefits are subject to qualifying criteria)

Company Culture and Values

Our place is one of collaboration, teamwork & innovation. But, above all, it's one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.

Company Structure

EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America.

EEO Statement

Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.