Children, Young People and Families Programme Assistant

Job description

Job Title: Children, Young People and Families Programmes Assistant

Salary: SCP23 £23,447 p.a.

Responsible to: Head of Children, Young People and Families (CYPF)

Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ) and home address, as agreed by BVSC

Hours of work: 35 hours per week

Contract Duration: Fixed Term 12 months

· Are you passionate about supporting Children, Young People and Families?

• Do you have a flair for organisation, communication and multitasking?

• Are you organised, proactive, and ready to make a positive impact?

If you've answered yes, we'd love to hear from you

Birmingham Voluntary Service Council (BVSC) is the city's leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham's voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are seeking a dedicated CYPF Programmes Assistant to join our Children, Young People and Families Team. This role is key to ensuring the smooth running of administrative and programme support across the department. The successful candidate will be highly organised, detail-focused, and able to anticipate and respond to administrative needs in a fast-paced environment.

In this role, you will provide general administrative support by handling enquiries, maintaining office files, preparing documents and materials, and coordinating schedules, meetings, and events. You will manage routine correspondence, mail distribution, and communicate professionally with internal and external stakeholders. Duties include organising meetings, taking minutes, maintaining databases and records, assisting with data entry and reports, and supporting projects and senior team members with ad-hoc tasks. You will provide friendly assistance to partners, stakeholders, service users, and staff, resolving minor issues when required. Additionally, you will contribute to communication activities, support the implementation of BVSC policies, promote services, keep up to date with relevant sector developments, maintain your own professional development, and undertake other administrative duties, including occasional evening or weekend work.

To succeed in this role, you will need excellent organisational skills and strong attention to detail, along with confident written and verbal communication abilities. You will be able to prioritise workloads, meet deadlines, and use your initiative to solve problems proactively. Strong IT skills, particularly with Microsoft Office applications, are essential, as is a friendly and professional manner when supporting partners, stakeholders, service users, and colleagues.

Please see the job description for further details

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation's culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

• 35 hour working week

• 29 days annual leave + bank holidays a year

• 5% pension contribution

• 3.5 times salary Death in service benefit

• BVSC is a Living Wage Employer

Work-life balance

• Hybrid working, allowing staff to divide their working hours between our city centre office and their home

• Flexible working arrangements available for staff

• A flextime system is in place for staff

• We offer up to 7 days paid leave per year for undertaking voluntary work or public duties

• We provide generous maternity and paternity pay

Staff development

• We support staff to undertake training and development, providing funding and time off for study

Values based approach

• We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals

Wellbeing

• We offer free access to a range of wellbeing platforms

• BVSC offers all employees a suite of wellbeing support

We are looking for candidates that can demonstrate the following BVSC organisational values:

Commitment: Making a positive difference through passion, innovation and social action

Collaboration: Connecting people and organisations to work together to improve lives

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham

Integrity: Building trust through delivering excellent outcomes

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

For a job description please click here

Closing date for applications – Thursday 27 November 2025 at 10 am

Interviews to take place – Thursday 11 December 2025, in person

Shortlisted applicants will be contacted by Thursday 4 December 2025. If you have not been contacted by Thursday 4 December 2025, you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.