Floor Supervisor

1 week ago

Edinburgh EH NY, United Kingdom Fuegos del Sur Full time £1,176 - £1,300 per year

We're Hiring: Floor Supervisor (30–40 hours/week)

Job Summary

We are seeking a dynamic and experienced Floor Supervisor to oversee daily operations in our hospitality venue. The ideal candidate is energetic, multitasking, and passionate about guest service. You will lead a small team, ensure smooth floor operations, and maintain high standards of service, cleanliness, and overall guest satisfaction.

What We Offer:

  • 30 or 40 hours/week (contract options available)
  • Competitive salary + excellent tips (small team)
  • A central location with a friendly, supportive atmosphere
  • A dynamic environment with both calm days (ideal for deep cleaning and organization) and busy days
  • Flexible/rotating schedule
  • Opportunity to grow and take on more responsibility

Key Responsibilities:

  • Supervise and coordinate the floor team, ensuring smooth daily operations
  • Serve tables, prepare/serve drinks, and deliver outstanding customer service
  • Oversee cleanliness and organization throughout the venue (especially on slower days)
  • Monitor food and beverage service to ensure prompt, courteous, and efficient attention
  • Support team members through coaching, motivation, and example
  • Handle guest issues professionally and ensure overall satisfaction
  • Maintain service standards, safety regulations, and hygiene policies
  • Assist with staff scheduling and optimise staffing during shifts
  • Collaborate with management on promotions or special events

Requirements:

  • Proven experience as a Floor Supervisor or similar role in restaurants, cafés, or hotels
  • Exceptional customer service and communication skills
  • Ability to multitask and thrive in both fast-paced and calm settings
  • Knowledge of food service basics; experience in food safety and kitchen processes is a plus
  • Strong leadership skills with a proactive, hands-on attitude
  • Organisational skills and the ability to manage multiple priorities
  • Experience in hospitality roles (restaurant, hotel, barista, etc.) is highly advantageous

If you are passionate about hospitality and ready to contribute to a vibrant, high-standard environment, we'd love to hear from you

Apply now and join our team

Job Types: Full-time, Part-time

Pay: £12.35-£13.00 per hour

Expected hours: No less than 30 per week

Benefits:

  • Casual dress
  • Company pension
  • Discounted or free food
  • Employee discount
  • Language training provided
  • Referral programme

Work Location: In person

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