Community and Operations Lead
3 days ago
Company Description
House of Toad is a creative and welcoming workspace located in Glasgow's West End, designed to feel like a home rather than a traditional office. Set in a charming Victorian townhouse in Park Circus, it provides an inspiring environment for artists, freelancers, small business owners, and remote workers to connect, grow, and collaborate. The space includes coworking rooms, art studios, and a diverse program of workshops and courses.
As a not-for-profit community interest company, House of Toad reinvests all earnings into creating subsidised courses in film, animation and SFX for care experienced people in Glasgow and young people with additional support needs. Every membership and studio hire supports the development of a lasting resource where creativity and collaboration thrive, amongst groups who may not otherwise be able to access it.
Role Description
Community & Operations Lead (4 days/week)
House of Toad CIC is seeking a senior, experienced Community & Operations Lead to oversee the day-to-day running of our building, members, and programmes. This is a hands-on, autonomous role: you will be the main on-site lead, ensuring the space is welcoming, organised, and operating smoothly.
Key Responsibilities:
Act as the primary on-site contact for members and studio holders; give tours and onboard new members
Oversee daily building operations: stock, supplies, cleanliness, and safety
Coordinate bookings, schedules, and logistics for workshops, courses, and events
Arrange and supervise freelance staff, contractors, and cleaners
Maintain records and systems, and communicate updates to the Director
Ensure safeguarding and access procedures are followed
Hours: 4 days per week, 9.30am–6.00pm
Salary: £27,000–£32,000 per year (depending on experience)
**Qualifications / Requirements
Essential:**
Significant experience in a senior operational role in a busy organisation (e.g., office, venue, charity, education, hospitality, or similar)
Ability to manage multiple priorities independently
Strong organisational and decision-making skills
Reliable, consistent, and enthusiastic about running a complex space
Confident and professional interacting with a wide range of people
Desirable:
Experience in community-focused or membership-based environments
Experience coordinating events, programmes, or bookings
Experience overseeing contractors or freelance staff
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