NIHL - File Handler

2 days ago

Birmingham, Birmingham, United Kingdom Keoghs Full time

Job Purpose

To handle own caseload of predominately litigated NIHL (Noise Induced Hearing Loss) claims, in a supported team environment. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability. The File Handler is required to have experience of NIHL claims and to demonstrate an ability to deal with a caseload of litigated claims.

Key Accountabilities


• Reviewing documents and preparing reports


• Dealing with disclosure


• Reviewing evidence (including medical / personnel records)


• Conducting investigations with Insured / obtaining witness statements


• Instructing Counsel / Experts


• Research


• Drafting generally


• Attending conferences and Trials with Counsel


• Dealing with routine correspondence


• Court appointments.


• Liaising with and taking instructions from Insurers and Insureds


• Ensure adherence to Court timetables


• To ensure compliance with the SRA Standards & Regulations


• Adhere to the Keoghs Values

Criteria:


• Technically proficient in dealing with disease cases, NIHL as a minimum


• Effective negotiator


• Ability to use own initiative


• Flexibility in relation to tasks undertaken


• Good listening and verbal communication skills


• Ability to maintain concentration and pay attention to detail


• Ability to self-organise and self-prioritise


• Ability to work under pressure and to target


• An enthusiastic and hardworking individual


• Good level of IT skills

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

We are connected

We are Dynamic

We are Innovative

We succeed together

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