Mobile Support Manager

2 days ago

Lincoln, Lincolnshire, United Kingdom GSS Southern Ltd Full time

Job Description

We are looking for a Mobile Support Manager to join our growing cleaning company, to assist in the smooth running and high cleaning standard of client sites.

Midlands – Region

Area of works to include

Lincolnshire

Leicester

Nottingham

Suffolk

Bedford

Oxford

Your duties will include:

· Provide Operational Management support across client sites

· Completion of Site Audits – with both Staff / Clients via Cleanlink system – resolving any issues in timely manner.

· Manage staff timesheets / holidays via Time Management System

· To carry out site out-of-hours spot-checks

· Ensure all Health & Safety procedures are followed and encourage safe working practices on site

· Recruit new cleaning staff members as required using Cleanlink system

· Provide training and support to cleaning operatives

· Provide discipline procedures to cleaning operatives as required

· Respond to any Client complaints and take the appropriate course of action in a timely manner to resolve issues raised.

· Manage stock equipment and supplies of cleaning materials for sites through company app

· Set up / induct & train new staff / mobilise new sites as required

· Manage / complete deep cleaning to sites including Carpet Cleaning / Hard Floor Cleaning / Oven Cleaning / Window Cleaning / Jet Washing to Bin Store areas

· Complete records relating to tasks performed using Cleanlink system.

· Reporting any faulty equipment, damage, vandalism, or potential hazard to the Head of Operations

· Maintain company vehicle and report any damage or defects

· Liaise with Head of Operations to ensure client KPI's are met

To succeed in this role, you will need:

· Have a high energy, positive can-do attitude

· A long and established experience in the cleaning industry

· Enjoy training, administration and leading your team

· Have an excellent understanding of cleaning

· Be a natural hard worker who understands that leading by example is the only way

· Be organised and good at time management

· Be reliable, responsible with a flexible approach to work

· Have the ability to work independently and use initiative

· Have the ability to work as part of a team

· Have excellent attention to detail

· Work well under pressure

· Have a knowledge of relevant health and safety legislation and safety procedures

· Have a knowledge of the use of chemicals (COSHH) and Health and Safety legislation

· Have an obligation to adhere to safe working practices

· Have excellent customer liaison skills together with a commitment to customer service.

· Have a good sense of humour.

· Have excellent written and verbal communication skills.

· Have the ability to use Microsoft 365, Cleanlink Management System,Time DNA Management System – experience preferred, but training can be provided

Benefits include:

· Vehicle/ Company Laptop/ mobile phone / iPad / Pension / Overtime / Performance Bonus /Flexible work times

Work Location:

On the road / working from home

Experience:

· Operations management: 3 years (preferred)

· Commercial cleaning : 5 years (required)

· DBS Check

Licence/Certification:

· Clean / Full Driving License

Job Type: Full-time

Pay: £15.19 per hour - 40 hours per week / potential overtime

Job Type: Full-time

Pay: £15.19 per hour

Expected hours: 40 per week

Benefits:

  • Company pension
  • Flexitime

Experience:

  • Operations management: 3 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: On the road

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