Infrastructure Engineer

Infrastructure Engineer

Location: Bracknell (BRA01)

Due to the nature of our support requirements this is an office-based role

Providing operational support and development to our customer's newly created hosting platform & environments that will run 24/7 across two data centers and at remote offices throughout the UK. In addition to supporting the new hosting platform, support will continue to be required to the existing platforms which have similar technologies until such point that those are decommissioned. You will collaborate with the rest of the team to maintain a high level of support across multiple BAU activities. You will perform system configuration changes, upgrades and liaise with third parties and other internal teams. Additionally, you will have the opportunity to be involved in a vast array of project-based work, as you will be working closely with the project team. This is an exceptional opportunity to grow your existing infrastructure career and skills across many technologies and disciplines. Additionally, you will provide technical direction and mentoring to the 2nd-line team.

Our purpose is to make the world more sustainable by building trust in society through innovation. As an Infrastructure Engineer you will contribute to this by joining a multi-skilled, multi-disciplinary team working collaboratively across multiple services within a shared Environment

Your experience:

• VMware ESXi

• Fujitsu Primergy servers

• Active Directory (DHCP/DNS/GPO/WSUS)

• Windows Server 2022, 2019 & RDS

• NetApp SAN Storage & Backup (Ontap)

• PKI & HSM

• Trellix EPO

• Scout thin client management

• Jira SM Toolset

• Zabbix Enterprise Monitoring

• Veeam Backup and Recovery

• SQL 2019 and 2022 

Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in Infrastructure Support this could be the next opportunity for you.

Due to the role requirements you will need to be eligible and willing to obtain a high level of security clearance.

Expected working

Our hours of support are Monday to Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead.

Out of Hours cover is required, providing on-call assistance 24x7 on a rotating basis, typically 1 week in 4. The ability to attend the office would be required during this period should the issue warrant it. 

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme / virtual GP

Work Your Way is our approach to flexible working – this is available from day 1 of joining 

Recruitment process

The recruitment process consists of a one stage interview.

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. Email if you would like to apply through the Disability Confident Interview Scheme.

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion 

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