Head of Compliance

6 days ago


Cardiff, Cardiff, United Kingdom TSR Legal Full time £35,000 - £75,000 per year

Head of Compliance – Leading Multi-Site Conveyancing Business

Locations:
Cardiff

Working Pattern:
Full-time, Hybrid

Overview

I am working with a respected, multi-location conveyancing organisation that is seeking an experienced
Head of Compliance
to lead its regulatory, risk and quality framework. This is a senior strategic role with influence across the entire business, supported by an established compliance team.

Key Responsibilities

Leadership & Oversight

  • Lead and develop the Compliance Team, including direct management of the Senior Compliance Officer.
  • Oversee complaint handling, Legal Ombudsman escalations, and PI-related notifications, ensuring accurate investigation and reporting.
  • Provide coaching, guidance and pragmatic compliance support across the business.
  • Deliver workshops, feedback sessions and training to embed a strong compliance culture.

Risk, Quality & Regulatory Management

  • Maintain and enhance professional and ethical standards across the business.
  • Conduct focused audits and thematic reviews to assess service quality and policy adherence.
  • Update compliance MI, identify trends, and recommend improvements.
  • Communicate upcoming regulatory and legislative changes, supporting the business in adapting effectively.
  • Lead the annual review of the Practice-Wide Risk Assessment and update policies where necessary.

AML & Data Protection

  • Act as Deputy MLRO—chair AML committees, guide complex decisions, and step into the MLRO role when required.
  • Approve annual AML training content and ensure all staff receive role-appropriate AML training.
  • Serve as the organisation's Data Protection Officer, providing guidance and collaborating with group DPO teams.

Stakeholder & External Relationships

  • Maintain a professional relationship with the regulatory body and key external partners (e.g., verification providers, Land Registry, lender panel administrators).
  • Produce compliance guides, practice pointers and legal updates for internal use.
  • Support senior leadership with projects, technology assessments, consultations, and strategic initiatives.

Essential Background

  • Qualified lawyer (CLC / SRA / CILEx)
  • Minimum 5 years PQE and 8+ years' conveyancing experience
  • Strong understanding of regulatory frameworks within conveyancing
  • Experienced in leading or influencing compliance functions

Skills & Attributes

  • Excellent communication and interpersonal skills
  • Highly organised, reliable, and proactive
  • Strong analytical and problem-solving ability
  • Able to work collaboratively with operational and training teams
  • Professional, trustworthy and adaptable

Benefits & Conditions

  • Hybrid working
  • 25 days annual leave + bank holidays
  • Pension scheme
  • Structured CPD and specialist compliance training
  • Supportive, collaborative working environment

If you are an experienced compliance professional or senior conveyancer looking to step into a high-impact leadership role, I would be delighted to discuss this opportunity further. Please get in touch with Hannah at TSR Legal to arrange a confidential conversation. /



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