Compliance Manager

About Hometree
Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

Financial Services:
Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services:
Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

Home Services:
Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements
£85m+ Capital Raised -
We've raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs

6 Acquisitions
- We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen).

100k Homes Covered
- We cover over one hundred thousand homes across the UK

280+ Employees
- We have over 280 passionate employees transforming the industry across the Group, one home at a time

The Role

Join us as a Compliance Manager for Hometree Home Cover, where you will take ownership of your role and of compliance for this regulated insurance business, shaping your own roadmap alongside the General Counsel.

You'll provide clear compliance advice, lead end-to-end monitoring reviews, and drive regulatory policy implementation, all while ensuring accurate reporting and leading change programmes. With exposure to senior stakeholders and regulators in a high-growth fintech/greentech environment, you'll work closely with an experienced General Counsel. Strong communication, project management, and collaboration skills are essential, as well as a passion for training and continuous improvement in a fast-paced, dynamic sector.

Responsibilities:

• Regulatory horizon & policy: Maintain the compliance plan; map evolving rules (Consumer Duty, ICOBS, PROD, SYSC, SM&CR) to business processes; brief on impacts and drive timely change programmes.
• Monitoring & MI: Improve upon and execute a proportionate and compliant monitoring programme (including sales, renewals, claims and complaints) and track actions through to closure.
• First-line execution and enablement: Improve and where necessary execute onboarding & annual training for customer-facing teams, including financial-promotion and sales-script controls, so our principal and underwriters maintain trust in how we do business.
• Regulatory returns & reporting: Lead the collation and submission of compliance MI, attestations and other reports to our principal and insurers, ensuring accuracy, audit trail and on-time delivery.
• SM&CR & Fitness & Propriety: Run annual certifications; maintain Statements of Responsibility & Conduct Rule training logs.
• Advisory & projects: Sit "in the room" on new home emergency insurance product design, pricing and marketing; identify conduct risks early and document Consumer-Duty outcome testing.
• Compliance Culture Carrier: Model the compliance behaviours we expect to see, coach the first-line and help colleagues grow their compliance commitment and knowledge.

What we're looking for:

• Experienced compliance professional: we would anticipate this role being suitable for someone with 2–5 years' second line compliance experience in retail general insurance (broker, MGA or AR/principal environment), with hands-on conduct-risk and product-governance experience.
• Regulatory fluency: Confident navigating ICOBS, PRIN, SYSC, COCON, DISP, PROD and the Consumer Duty outcomes framework.
• Practical and strategic: Proven ability to offer clear compliance advice, lead end-to-end monitoring reviews, and manage regulatory change.
• Strong communicator: First-class written and presentation skills, with the ability to tailor content to diverse stakeholders.
• Project & time management: Skilled at balancing priorities, meeting deadlines, and leading cross-functional teams in fast-paced environments.
• Collaborative and adaptable: Works seamlessly with varied teams; thrives in scale-up settings and is keen to dive into new areas.
• Creative trainer: Brings compliance to life with engaging training sessions, including for AR obligations under our principal agreement.
• Problem-solver: Spots risks early and implements practical, business-friendly solutions.

Extra Credit:

• ICA Diploma in Governance, Risk & Compliance (or equivalent) is a plus.

Our Recruitment Process:

• Initial Call: Start with an introductory call with our Junior Talent Acquisition Partner to discuss the role and your potential fit. (30 mins)
• Values Interview: Engage in a detailed discussion about your past experiences with our Compliance Manager - Hometree Finance (30 mins)
• Task Stage: Meet with our General Counsel and a key stakeholder that you would interact with were you successful after submitting a short task (1 hr)

Perks of the job
We have an ever expanding list of benefits that currently includes:

• 25 days holiday plus bank holidays and your birthday
• Hybrid working - Spend 2 days per week with your team in our collaborative London office (it's dog friendly too)
• Free boiler & home emergency cover with Hometree plus 40% discount for friends & family
• Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.
• £300 Home office allowance
• Support for your mental health and wellbeing via Oliva
• Menopause support from Stella, including friends & family access
• Cycle to work scheme
• Regular team socials including Summer and Winter parties.

FCA Code of Conduct
At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer
At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.