Aftersales Advisor Cheltenham

2 weeks ago


Cheltenham, Gloucestershire, United Kingdom Kamro Full time £24,000 - £32,200 per year


Aftersales Advisor
Up to £32,200
Cheltenham, Gloucestershire

If you're confident talking to customers, thrive in a fast-paced environment, and know your way around a service desk, weve got a role that could suit you down to the ground.

Our Clients are hiring for an Aftersales Advisor to join a busy franchise dealership where customer experience genuinely matters not just lip service. If youve worked in a dealership or independent garage before and enjoy being the link between the workshop and the customer, this could be a great fit.

About the Role

This is a front-of-house role with real variety. Youll be the first point of contact for service customers booking vehicles in, keeping them updated, and making sure everything runs smoothly from drop-off to collection. Youll work closely with technicians and workshop control to manage job progress and ensure customers feel looked after throughout the process. Accuracy, pace, and good communication will be key but youll have a solid team around you and support when needed.

About the Client

The site is part of a well-known automotive group with several brands under its roof. While the group itself has scale, Its a well-equipped dealership with their branches known for looking after both customers and staff. The setup is professional and your input will be valued.

Working Hours

Monday to Friday 8:30am to 6:00pm
Saturdays alternate on a rota basis

Key Duties

Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload

Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.

Providing updates and explanations to customers

Managing invoicing and payment process

Offering additional services where appropriate (tyres, service plans, etc.)

Handling queries, complaints, and follow-up communications professionally

Key Requirements

Previous experience in a service advisor/aftersales role (franchise or independent)

Comfortable juggling multiple tasks in a busy environment

Strong customer service and admin skills

A good understanding of basic vehicle maintenance/repairs

Full UK driving licence

Benefits

29 days holidays

Pension scheme

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas

Staff referral scheme

Manufacturer & professional qualifications

If interested please feel free to apply or call Kamro and ask for Adam



Working Place:

Cheltenham


  • Compliance Officer

    22 hours ago


    Cheltenham, Gloucestershire, United Kingdom Cheltenham Borough Council Full time

    Compliance Officer - Commercial PropertiesPermanentFull-Time£35,412 to £38,220Come and work for an award-winning organisationWe are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.We aim to be an...

  • HSEQ Advisor

    5 days ago


    Cheltenham, Gloucestershire, United Kingdom TwoScore - HSEQ Recruitment Full time £48,000 - £53,000 per year

    SHEQ AdvisorLocation:Cheltenham, with regional travel across the SouthSalary:£48,000 - £53,000 + Car or Allowance + benefitsAbout the Role:We're supporting a leading engineering and utilities contractor in the search for a SHEQ Advisor to oversee projects across the South of England. This is a great opportunity to join a forward-thinking business, taking...


  • Cheltenham, Gloucestershire, United Kingdom Apricot Full time £11 - £12

    JOB TITLE: Sales AdvisorLOCATION: CheltenhamCONTRACT: Part-Time, Seasonal Temp until 28/02/2026HOURS: 10 hours over 2 days per week PAY RATE: Between £ £12.45 per hour We have an amazing opportunity to join our Apricot family in one of our retail storesWe are looking for knowledgeable Retail Sales Assistant looking to make their next step within fashion...


  • Cheltenham, Gloucestershire, United Kingdom F Hinds Full time £10,000 - £25,000 per year

    F.Hinds Cheltenham: Part Time Sales Advisor: 20.5hrs - Mon , Wed , Thurs and Saturday 10-4 Flexibility to cover other shifts is desirable.Duties will include:Sales,Customer Service,Display work,Admin tasks,Stock control,Cash Handling,Repairs (Basic Jewellery and Watches)and other dutiesHaving these varied duties makes the job more interesting and satisfying....

  • Customer Advisor

    7 days ago


    Cheltenham, Gloucestershire, United Kingdom B&Q Full time £12,000 - £28,000 per year

    OverviewCustomer Advisor - CheckoutsPart Time - 25 hours per week Permanent Contract Shifts available Monday - Sunday, 6:45am - 8.00pmUK Notional hourly rate £12.98 per hour (Inclusive of an £0.27 per hour, store specific location allowance)B&Q CheltenhamWe believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Advisor

    7 days ago


    Cheltenham, Gloucestershire, United Kingdom Kingfisher Full time £26,165 - £34,990 per year

    OverviewCustomer Advisor - BuildingPart Time - 19 hours per week Permanent ContractShifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.98 per hour (Inclusive of an £0.27 per hour, store specific location allowance)B&Q CheltenhamWe believe anyone can improve their home to make life better. Every day, we give our millions of customers...


  • Cheltenham, Gloucestershire, United Kingdom Insight Gloucestershire Full time

    We are looking for an enthusiastic and dedicatedCommunity Sight Loss Advisorto take a lead role in providing our Information, Advice and Guidance Service for people with sight loss in the Cotswold district of Gloucestershire (covering Moreton-in-Marsh, Bourton, Chipping Campden & Cirencester).The role will work 1-1 with clients, assessing their needs and...

  • Client Accountant

    5 days ago


    Cheltenham, Gloucestershire, United Kingdom Adjacency Recruitment Group Full time £35,000 - £55,000 per year

    Client Management Accountant | CheltenhamWe're delighted to be partnering with a well-established and growing accountancy practice in Cheltenham, renowned for its friendly, down-to-earth culture and personal approach to client care. The firm is seeking aClient Management Accountantwho thrives on variety, collaboration, and being the trusted go-to advisor...

  • Vehicle Technician

    2 weeks ago


    Cheltenham, Gloucestershire, United Kingdom Kamro Full time £35,000 - £45,000 per year

    Vehicle Technician £38,000 Cheltenham, GloucestershireIf youre a hands-on Vehicle Technician who prefers busy bays to boardrooms and wants to be part of a proper, well-run franchise workshop.Our clients are hiring for a skilled, reliable Vehicle Technician to join a fast-moving department that genuinely values quality work. If you know your way around...


  • Cheltenham, Gloucestershire, United Kingdom Avidity Full time £24,000 - £32,000 per year

    OverviewSales Advisor (Nespresso Coffee Specialist)John Lewis, CheltenhamPay rate: £12.60 per hour with uncapped comission potential Work schedule: 3 days per week, Friday, Saturday & Sunday (10am - 6pm)Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales...