Day/Night Concierge

6 days ago

London SW, United Kingdom Clermont Group Ltd. Full time £28,000 - £31,000 per year

DAY / NIGHT CONCIERGE ROLES

Concierge Job Description

This position is primarily customer-focused, meeting and greeting all visitors in reception with a helpful and welcoming attitude. A background in working at prestigious mixed-use residential developments or a five-star hotel would be preferable.

Hours of Work

Shifts of 4 days on, 4 days off

Key General Responsibilities

  • Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist residents, guests, and visitors when required.
  • Assist residents with luggage/shopping to and from their apartment.
  • Ensure that the highest levels of customer care and service are maintained at all times. Deal effectively with complaints, take the correct action, and remain courteous at all times.
  • Ensure effective security of residents and the building at all times, including monitoring any CCTV and aiding the smooth running of car parking facilities.
  • Upload information onto the portal if required.
  • Check and screen all visitors, guests, and contractor staff, ensuring that they have permission to be present in the building. Report any suspicious or unusual behaviour, calling the police if necessary.
  • Carry out regular patrols of the entire building and report any faults and/or security breaches to the Building Manager.
  • Ensure the tidiness of the common areas of the building and assist with the cleaning of public areas if outside the cleaner's normal working hours.
  • Ensure correct reporting of any security/Health & Safety issues, incidents, and complaints. Take appropriate action in the event of an emergency.
  • Issue keys only to correct personnel/residents whilst maintaining a record of the signing in and out of keys.
  • Be responsible for all deliveries to the main reception desk, ensuring the receiving and safekeeping of all parcels and registered mail. Correctly issue all parcels and registered mail with a record that must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.
  • Liaise with other staff involved on the site as and when required.
  • Assist the Building Manager with any other reasonable duties as requested.
  • Provide a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events.
  • Maintain a clean and smart appearance at all times, wearing either the staff uniform or a suit.

Job Type: Full-time

Pay: £28,000.00-£31,000.00 per year

Work Location: In person

  • Night Concierge

    1 week ago

    London SW RU, United Kingdom Riverstone Fulham - Concierge Full time £193,660 per year

    Concierge Team (Nights) role - up to £37,115 a year starting salary based on experience, plus performance related bonus.Be a part of something new and exciting; find your place at RiverstoneJoin our Night Concierge Team at our luxury Residence in Fulham.The best of what you love about hospitality – varied role delivering a great experience, but without...

  • Night Concierge

    2 days ago

    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    2 weeks ago

    London, United Kingdom Ham Yard Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    1 week ago

    London, United Kingdom Charlotte Street Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at the our Charlotte Street Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest...

  • Temporary Concierge

    6 days ago

    London, United Kingdom PMR Full time

    **_Day & Night Concierges - are you interested in temporary work?_** PMR work with luxury residential buildings across London and are currently hiring temporary Day & Night Concierges. Whether you're looking for weekly work or additional work on your days off, we can help. Experience Required - Concierge/Hotel Receptionist experience. - Experience in a...

  • Night Concierge

    6 days ago

    London, United Kingdom The Soho Hotel - Concierge Full time

    We have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...

  • Night Concierge

    7 days ago

    London SW DD, United Kingdom Rendall & Rittner Full time £30,000 - £31,500 per year

    Exciting Opportunity Alert Join Rendall & Rittner as a ConciergeAre you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.Position: Night ConciergeLocation: Chelsea Waterfront SW10Working...

  • Night Concierge

    11 hours ago

    London, Greater London, United Kingdom Thomas Webb Recruitment Full time £31,000 per year

    Vacancy: Night ConciergeLocation: Waterloo areaSalary: £31,000Hours/Days: 4 on 4 off, 12 hour shifts We are currently seeking 2 x experienced, highly presentable and customer focused Night Concierge to work at a modern, high end residential development of circa 150 properties in the Waterloo area.As a Night Concierge, you will play a key role in ensuring...

  • London Temporary Concierge Days

    2 weeks ago

    London, United Kingdom PMR Full time

    **TEMPORARY DAY & NIGHT CONCIERGE'S** We're looking for personable, proactive Day & Night Concierge's to join PMR! We work with luxury residencies across Lonon on a temporary and permanent basis - are you interested? **Main Duties will be**: - Welcoming Visitors into the building in a polite and friendly manner - Taking inbound phone calls, redirecting...

  • Temporary Day, Night and Weekend Concierge

    2 weeks ago

    London, United Kingdom Abbatt Property Services Full time

    Temporary - London - Up to £12.82 per hour **We have temporary day, night and weekend concierge work available for an immediate start at sites across London.** **Please note - only applicants who have full availability across days, nights and at least one day of the weekend will be accepted.** As a Concierge you will be responsible for the delivery of...