Amazon Vendor Account Manager

2 days ago

London, Greater London, United Kingdom Vilgain Full time £50,000 - £100,000 per year

Vilgain is experiencing rapid growth, with a 100%+ year-over-year increase, driven by our mission to offer the world the most accessible, highest-quality
food and supplements
.

While we've established a strong presence online, we are currently focused on aggressive scaling in
marketplaces
recognized as one of the world's most dynamic and competitive markets. We are looking for a driven
Amazon Vendor Account Manager
/
Administrator
who understands the Amazon Vendor ecosystem inside out and can turn growth opportunities into real business results.

What you'll do:

  • Oversee routine daily operations within Amazon Vendor Central.
  • Manage the full purchase order lifecycle, including processing, shipment coordination and issue resolution.
  • Maintain accurate product, pricing, and GTIN Goldlist data.
  • Monitor performance metrics and ensure compliance with Amazon Vendor requirements.
  • Analyze CoOP deductions, promotions, and operational discrepancies.
  • Support dispute resolution and communication with Amazon Vendor support teams
  • Collaborate with the Supply Chain Team on forecasting and inventory planning
  • Ensure smooth returns handling and continuous process improvements
  • Develop & optimize processes for effective Amazon Vendor Account management.

What you bring:

  • 2+ years of experience managing Amazon Vendor accounts, ideally within FMCG or consumer goods.
  • Proven commercial results: revenue growth, successful negotiations and strong retailer relationships.
  • Solid understanding of these Amazon Vendor Processes :
  • PO processing / ASN Creation
  • Vendor Orders Shipment Management
  • PO Cancellation Request Processing & Management
  • CoOp Deductions Analysis & Management
  • Promo / Deal Analysis & Validation
  • Shortage Claims Disputes Management
  • Vendor Central Support Case Management
  • Gtin Goldlist Data input, processing and Management.
  • Operational Performance Management

  • Return processing.

  • Strong analytical and communication skills with confidence working with data.

  • Advance practical skills & knowledge of MS Excel.
  • Proactive & disciplined personality who enjoys taking on challenges and getting it done.
  • Knowledge of two European languages

What you'll get:

  • A leading role in Vilgain's global expansion, with ownership of one of our key sales channels.
  • An open, fast-moving culture where your work has a direct impact.
  • Hybrid or remote setup — work from London or join our Prague HQ when needed. Or fully remote: No problem for us
  • Competitive salary, based on experience.
  • Discount on all Vilgain products , early access to new launches, learning budget, and team events.

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