Repair Sales Coordinator

Job Title: Repair Sales Coordinator

Location: Bulwell, Nottinghamshire, Office based

Package: Up to £27,519.49

Are you an experienced professional with a background in a fast-paced sales environment, ready for a new challenge? If so, we have the perfect opportunity for you We're seeking a proactive and self-motivated Sales Coordinator to provide comprehensive support, ensuring the smooth and efficient operation of our Lightning Protection Repairs Sales Team.

The company:

Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. Operating nationally, the business focuses on providing top quality safety-critical services for the protection of people, buildings and infrastructure. Omega Red Group is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.

The Role:

• Manage and maintain the existing customer pipeline, ensuring regular follow-ups, nurturing relationships, and identifying opportunities for upselling
• Coordinate with customers, suppliers, and internal teams to ensure seamless order processing and delivery.
• Monitor project timelines and communicate any delays or issues to relevant stakeholders.
• Dealing with inbound client enquiries in a professional and efficient manner
• Serve as a key point of contact for customers, handling inquiries, issuing remedial quotations and providing excellent service.
• Maintaining customer records to a high standard
• Ability to process and comprehend technical information
• Producing reports using proficient IT skills

What you'll need:

To be successful, you will possess strong organisational skills and ensure a keen eye for detail within all areas of your role. You will excel within a sales and customer service environment while demonstrating a high level of proficiency using IT systems and Microsoft Office. You will be a confident self-starter with an ability to demonstrate excellent communication skills, problem solving tactics and use of initiative to deliver results. You will have the ability to work under strict deadlines and have a proven track record of meeting and exceeding targets, with an efficient understanding of sales performance metrics.

Experience:

• Sales administration work: 1 year (preferred)
• Microsoft Office: 1 year (required)
• Customer service skills: 1 year (required)

What You'll Get in Return:

Job Types: Full-time, Permanent

Pay: Up to £27,519.49 per year

• Company pension
• Cycle to work scheme
• Life insurance
• Store discount
• Commission scheme