Facilities Assistant

Place

Facilities Assistant (Claim to Pay)
Various locations within City Centre of Edinburgh

Salary: £25,905 -£26,111 (pro-rata for part time)
Hours: Casual - 0 hour contract

As a Facilities Assistant with the City of Edinburgh Council, you'll be a key member of our Facilities Management team. You'll deliver a vital janitorial service across our estate to ensure our properties are a safe places to work or learn in. Enjoy secure and flexible employment with above-market rates and excellent conditions, whilst being able to balance family, caring or studying commitments.

• Trusted employer
• Security offered by permanent positions
• Flexible hours to suit (morning, evening or daytime) from 10 to 36 hours
• Sessional hours (school term only) available on some posts
• Paid annual leave (where applicable)
• Excellent pension scheme
• Opportunities to progress to supervisory level
• Employee benefits and colleague discount scheme
• Community connection – looking after your community's essential buildings used by your family, friends and neighbours.

As part of our team, you will be valued and respected with a key focus on training and development.

MAJOR TASKS/JOB ACTIVITIES

You will undertake day to day FM, janitorial and DIY operations across one or more buildings, ranging from small repairs and general maintenance to reactive cleaning, supporting moves and conducting basic security functions.

• Equipment and furniture and fitting maintenance
• Building maintenance and services
• Security of premises and grounds
• Grounds maintenance
• Cleaning /Tidying

Please see the supporting documents for more information about the role.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check.  Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Follow us on Twitter at @edincounciljobs  

View Facilities Assistant job description

Person Specification

Qualifications, training & professional membership

• Good standard of written and oral communication - Essential
• Basic knowledge of Health & Safety management in an operational maintenance environment -Essential
• Full driving licence - Desirable

The successful candidate will demonstrate evidence of the following experience, knowledge, skills and understanding. Evidence will be sought for selection purposes.

Maintenance Management

• High level of general maintenance and handyman skills and experience with a variety of tools and equipment - Essential
• Experience and an understanding of stock control, consumables and spares processes within a maintenance environment. - Essential
• Partnership and Engagement - Essential
• Experience of working within a Caretaking/small works team to deliver shared results. - Essential
• Communication and Presentational skills - Essential
• Demonstrates good written and verbal communication skills to communicate with colleagues and clients in a clear manner. - Essential

General

• Self motivated with the ability to carry out duties with minimal supervision and the ability to work under pressure. – Essential
• Ability to co-ordinate a range of duties and meet deadlines. - Essential
• Ability to remain calm and respond positively to challenging situations and difficulties. - Essential
• The ability to be flexible and adaptable in performing tasks which are normally outside the job specification but considered commensurate with the role. – Essential
• The ability to prioritise effectively, managing a busy diary and a varied workload to meet demands and deadlines — multi tasking. – Essential
• Ability to participate fully in the roster system. - Essential

Competencies & Values Framework

 Applicants will also be measured against the following competencies as per the Competency Level outlined in Our Competency & Values Framework:

Customer focused

• Is respectful and courteous to customers/clients
• Understands and resolves customer/clients' needs
• Takes opportunities to improve customer/client services
• Is aware of service levels expected and strives to meet them
• Seeks and acts on feedback from customers/clients
• Supports others when dealing with customers/clients

Works Effectively

• Treats others in a fair and equal manner with others
• Considers and respects other people's ideas/opinions
• Co-operates with others in the workplace
• Adapts own views and ideas for the good of the team
• Goes out of their way to help others

Managing change

• Is willing to try new or different ways of working displays a flexible attitude to duties and responsibilities
• Reprioritises own work when deadlines are changed helps others to adapt to change

Taking Ownership and Responsibility

• Manages own time effectively and works productively
• Responds positively to feedback and takes appropriate action
• Ensures own knowledge and skills are sufficient for the job
• Considers how own behaviour affects others and changes accordingly
• Recognises and acts when something needs to be done.

Communicating Effectively

• Listens carefully and asks questions if understanding is unclear
• Uses simple and clear language
• Seeks advice when necessary, provides clear and accurate information
• Uses appropriate body language and eye contact.

Planning and Decision Making

• Works in a planned and organised way
• Follows instructions and procedures
• Understands what decisions can be taken within own duties and makes them when required
• Takes account of available resources when planning own work activities.