Night Support Team Leader
3 days ago
- Earn £30, Live-off rate) per annum (our pay system is benchmarked and fair)
- Permanent contract
Leading the way, even at night
PGL is a world where children achieve the 'impossible'.
Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.
But that's not all… we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?
Make a difference as a Night Support Team Leader
Reporting to the Guest Care Manager, you will be responsible for creating a comfortable, safe and secure environment throughout the night, and leading our Night Support Assistants as required.
Your responsibilities will include regular patrols of the centre grounds, prompt and efficient resolution of guest issues and complaints, and ensuring accurate record-keeping of accidents and incidents. You will also actively seek opportunities to improve centre presentation and compliance, promote positive health and safety behaviours, and support our environmental policy.
Is this you?
We are searching for someone with excellent customer focus and teamwork skills, who is also a confident decision maker and effective leader of people. Ideally you'll have previous experience working with children/young people in a night support role and managing a team, however this is not essential as full training will be given.
Above all, it's our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
A place to thrive
No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
Fair pay and benefits for all
- On top of your 20 days annual leave (+ 8 bank holidays), you'll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
- A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
- Sector leading family friendly policies and a contributory pension
- Access to our financial wellbeing platform where you can borrow or save directly from your salary.
- Free/discounted PGL breaks for your family & discounts at 800+ retailers.
For any enquiries specific to this role, please email
For a full Job Description and Personal Specification please click here.
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
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