Internal Sales Consultant

Internal Sales Consultant

Salary: Between £25,000 and £27,000 OTE

Location: Scunthorpe

35 hours per week (Mon - Fri)

Responsibilities:

If we had to describe our Internal Sales Consultants, we'd say: confident, resilient and absolute go-getters.

You're the type who's energised by a ringing phone, sees opportunity in every conversation and refuses to let a good lead go cold. You've got the charm, the grit and the get-stuff-done attitude that turns "just calling for a chat" into booked appointments and real pipeline.

If that sounds like you, keep reading.

The Role in a Nutshell

As an Internal Sales Consultant, you're the first spark in our sales engine. You'll be the person generating opportunities, following up on campaigns, nurturing leads and making sure nothing — and no one — slips through the cracks.

This isn't a passive role. It's phones on, HubSpot open, conversations happening and momentum building. You'll make outbound calls, respond to inbound enquiries, support marketing campaigns, keep our CRM spotless and help ensure every promising prospect becomes a genuine opportunity for our sales team.

If you love talking to people, thrive on targets and get a buzz from progress, you'll feel right at home.

What You'll Be Doing

Lead Generation & Relationship Building

• Make outbound calls to prospective clients, warming up leads and identifying genuine opportunities.
• Build rapport quickly and maintain ongoing contact with prospects through calls, email and automated nurturing.
• Use HubSpot Sequences, Templates, Documents and Snippets to keep outreach smart, timely and consistent.
• Book high-quality sales appointments that set our sales team up for success.

CRM & Reporting

• Keep HubSpot up to date with 100% accuracy - calls, emails, notes, tasks and follow-ups.
• Track campaign performance, analyse activity and share insights with the Marketing Manager.
• Manage inbound leads via phone, live chat and email, ensuring nothing gets missed.

Campaign Support

• Follow up on marketing campaigns exactly when planned, giving every prospect the attention they deserve.
• Provide feedback on campaign performance and suggestions for improvements.

Customer Interaction

• Handle calls from existing customers and prospects with confidence and professionalism.
• Support promotional activities, events and customer engagement with proactive outreach.

You'll Smash This Role If You…

• Are a natural communicator who thrives on conversation and building rapport.
• Don't shy away from objections - you handle them, reframe them and keep the conversation moving.
• Love structure, organisation and hitting clear activity targets month after month.
• Are confident with CRM systems (bonus points for HubSpot).
• See leads as opportunities waiting to be unlocked, not names on a list.
• Take pride in accuracy, from CRM notes to follow-up timing.
• Bring positive energy to every call and every day.

We're Looking for Someone Who Is…

• Confident, friendly and persistent in all the right ways.
• Comfortable with outbound calling and nurturing conversations over time.
• Experienced in a similar role (2+ years).
• Familiar with HubSpot or another CRM and ready to use its tools to make your outreach shine.
• Data-aware, always learning from your activity and improving your approach.
• Clear and effective in both written and verbal communication.

Why work for us?

Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience.

Accredited to The Living Wage Foundation, we are a Real Living Wage Employer.

That's why it's a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive.

So, on top of the normal benefits, we think some of the amazing reasons to join us are:

· 28 days of holiday, plus bank holidays = 36 days holiday total – Prorated for part time employees.

· Option to sell back holiday*

· Salary Sacrifice Pension Scheme*

· A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charities.

· A friendly inclusive environment across the whole office – we really are a great bunch

· Enhanced Maternity Pay *

· Enhanced Paternity Pay *

· Enhanced Bereavement Leave, with our "Time to say goodbye leave"

· Free lunches

· Casual business dress code (with option to choose from our free workwear wardrobe selection)

· Christmas Thank You Bonus *

· Support and guidance from your very first day

· Tailored Training Plans to support success in your role.

· Personal Development Plans to support career advancement.

· On-site parking

· Company Sick Pay *

· Wellness activities

· Salary Sacrifice Electric Car Scheme*

· Salary Sacrifice Bike to Work Scheme*

· Salary Sacrifice Child Care Vouchers

* Length of service / eligibility criteria

Salary range between £25,000 and £27,000 OTE per annum (depending on experience).

Closing Date: 24/12/2025

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Experience:

• Outbound sales: 2 years (required)
• CRM software: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person