Taxi Operator

Job description

Poulton Cabs are looking for a motivated, hard working individual who is flexible to join our team. The position of Telephone Operator will be based at our office in Poulton le Fylde.

This role will include shifts between Monday to Sunday that will be prodominently holiday cover. We operate on various shift patterns so some unsociable working hours may be required on certain shifts.

You will be working in a secure office environment using our in-house dispatch system. Full training will be provided for this.

You will need to be organised, have an excellent telephone manner and a great customer service attitude, you must be a good team member but confident to work alone and use your own initiative. You must be reliable, good at working under pressure at peak times and be confident to operate a computerised system. The successful applicant will need high levels of accuracy and concentration. This role is a fast paced environment so you must be able to work under pressure in a calm, professional manner.

Main tasks will include taking and dealing with booking and enquiries over the phone, taking payments, providing quotes, dispatching work to drivers, recording and inputting information accurately and communicate with customers efficiently and professionally. Assisting drivers where required.

Experience preferred but not essential as full training will be provided.

If you are interested in this role, please send in your CV in the first instance.

Rate of pay: Dependant on shift times ( £12.50 to £20.00 per Hour )

Job Types: Part-time, Permanent, Zero hours contract

Pay: From £12.50 per hour

Benefits:

• Casual dress

Work Location: In person